Training Specialist Senior
Training Specialist Senior
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Job Description
Experience and Skillset Requirements
Mandatory Requirements
Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems) particularly in a testing data configuration or sandbox context (e.g. managing user roles creating records validating workflows).
Experience with SharePoint teams sites for organizing structuring and publishing digital content-such as building subpages creating web parts and managing access and layout of knowledge repositories or internal learning portals.
Strong practical knowledge of creating and manipulating system data to support scenarios such as training simulations or testing use cases
Familiarity with documenting and organizing technical information user guides or system content that supports end-user learning-whether through task documentation assignment instructions or repository entries.
Detail-oriented with a structured approach to system task breakdowns and assignment creation including the ability to align sandbox data to intended learning or testing outcomes.
Desired Skills and Experience
Hands-on experience using Microsoft Dynamics CE and/or F&O environments with a focus on test data entry role simulation and system validation
Demonstrated ability to interpret and transform technical documentation business processes and system workflows into structured training-aligned content
Proficiency in SharePoint Online site creation page structuring and web part configuration for training content delivery
Strong analytical skills for designing reviewing and preparing assignment data and testing logic
Knowledge of content tagging organization and user navigation best practices in internal learning repositories
Familiarity with plain language and AODA accessibility standards for digital and written content
Resumes Evaluation/Criteria:
Criteria 1: System Application & Sandbox Data Support - 40 Points
Demonstrated experience working in Microsoft Dynamics 365 CE and/or F&O sandbox or live environments to set up configure and manipulate system data.
Ability to generate and manage realistic training/test case data aligned to user roles and business processes.
Proficiency in logging in with multiple roles or profiles to simulate different user experiences and validate assignments.
Experience creating or supporting test cases acceptance testing or scripted simulation steps for training and testing purposes.
Criteria 2: SharePoint and Knowledge Content Structuring - 30 Points
Demonstrated experience designing maintaining and updating SharePoint Online sites with a focus on web part configuration and subpage layout.
Ability to translate training and system documentation into SharePoint knowledge repositories for user access.
Skilled in content tagging foldering and metadata application for ease of search and retrieval.
Strong organizational thinking to structure content that supports learner self-navigation and training reference.
Criteria 3: Technical and Documentation Skills - 20 Points
Skilled in reading and applying business processes DevOps test cases and workflows to create structured content (e.g. assignment steps simulation scripts).
Ability to draft clear step-based documentation or how-to guides that align with technical system functionality.
Familiar with versioning content updates and maintaining traceability across documents and systems.
Awareness of AODA and plain language writing principles in technical or system documentation.
Criteria 4: Collaboration and Communication - 10 Points
Comfortable working with cross-functional teams (training IT business) to ensure data accuracy and assignment readiness.
Strong communicator who can clarify technical questions or escalate data gaps or assignment logic issues.
Responsive to feedback and capable of iterating system inputs or content based on evolving training needs.
Knowledge Transfer
What needs to be KT
Finalized storyboards used for system training simulations assignments and knowledge artifacts
Sandbox data logic and configuration documentation including any mapping between roles and test cases used to support training scenarios
SharePoint knowledge structure and content documentation including site/page organization web part configuration and tagging strategies
Assignment/test case crosswalks that show how training simulations align with DevOps test cases or system functions
To whom
Managers / Project Managers / Team members
When
1:1 meetings / team meetings / documentation on SharePoint site throughout the duration of the project life cycle etc.
Employment Type
Full-time
