Case Worker – Mental Health and Justice

• Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations
• Uses harm reduction principles in facilitating and supporting tenant-centered activities (e.g. tenant committees related to areas of importance for residents such as safety health and wellness building-related issues housing stability etc.);
• Conducts risk assessment for all individuals referred to the Mental Health and Justice program;
• Engages individuals in identifying needs developing treatment plans and assists tenants to problem solve and access relevant community support plans that identify ongoing housing and mental health/addictions support;
• Liaises with all stakeholders criminal justice personnel other agency personnel family etc. and participates in case conferences;
• Monitors and ensures compliance with all legal conditions including program requirements and treatment plans through assessment interviews self-reporting feedback from community and social service agencies as well as law enforcement agencies;
• Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions support;
• Working with the Manager participates in the team as a specialist in the area of innovative community development and capacity building with marginalized and mixed communities;
• Applies the use of trauma informed practices to support individuals and community engagement/development;
• Engages with the staff team in reflective practice to ensure the development and implementation of quality programs and services;
• Ensures accurate timely documentation of program and tenant support initiatives.

• General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work in mental health and health and justice field (i.e: BSW etc.) (Cases for Equivalency will be considered);
• 3-5 years experience working in a diverse direct service setting with people who experience impacts of poverty homelessness/ under-housing violence/trauma mental health/addictions/ or concurrent disorders and other sources of marginalization or oppression;
• Understanding of mental illness its impact and how it intersects with the criminal justice system;
• Understanding of the criminal and legal justice system;
• Demonstrated experience in cultivating leadership within groups &developing dynamic and innovative programming;
• Supportive counseling and group-work approach that is flexible client-centered and strengths-based;
• Life Skills certificate an asset;
• Arts based and social media skills an asset;
• Working knowledge of the Residential Tenancies Act Housing Services Act and Ontario Human Rights Code;
• Excellent crisis intervention and conflict mediation skills with ability to remain calm in crisis;
• Proven experience working independently developing and facilitating groups;
• Ability to deliver culturally sensitive services and very good knowledge and understanding of community resources;
• Knowledge of Microsoft Office Suite and excellent oral and written communication;
• Working knowledge and application of anti-oppression Trauma Informed Harm Reduction and feminist framework;
• Knowledge of a second language or culture an asset.

• Comprehensive Medical Vision and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Multi-Sector Pension Plan: Employers contribution of 5.75% and Employee Contribution of 3.25%
• Time off: Starts with 20 Vacation Days 1.5 Days Per Month Sick Leave 12 Paid Holidays Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits Maternity/Parental Leave Supplementary Employment Benefits Educational/Sabbatical Leave and Financial Assistance for Professional Development

YWCA Toronto transforms lives. As the citys largest multi-service womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Torontos COVID-19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.