Business Operations Representative
Business Operations Representative
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Job Description
We are a growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations increase revenue and deliver amazing guest experiences through our platform that combines restaurant point of sale guest-facing technology and award-winning customer support. As a Toaster you will be challenged to take on meaningful projects that will help shape the future of the company. As a bilingual (English & French Speaking) Business Operations Representative I in Dublin you will partner with our Sales and Customer Success functions across Ireland United Kingdom Canada and Australia as we scale internationally to help empower the restaurant community to delight guests do what they love and thrive.
About this roll*:
Toast is looking for an entry-level bilingual (English & French) Business Operations Representative to play an integral role in scaling Toasts rapidly growing business. You will join a dynamic Business Operations team that is the go-to team for Sales and Customer Success providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it. The success of the Business Operations team directly impacts the revenue streams of the company. As such this role is an opportunity to join us at a groundbreaking moment and truly make an impact. For the right candidate this is a career-defining opportunity.
- Become an expert in the sales and customer processes and work extremely closely with our Sales and Customer Success teams to approve quotes review contracts provision Toast accounts and maintain accurate contract information
- Increase Sales Rep productivity by enabling our Sales Reps to close new business more efficiently and effectively while maintaining deal and data integrity
- Work cross-functionally with Sales Customer Success Finance teams and our end-customers throughout a customers lifecycle providing high-quality operational support through email Slack and Salesforce chatter
- Continually identify opportunities to improve productivity for our team and our stakeholders
Do you have the right ingredients*:
- French and English Proficient
- BS/BA or 1 years of relevant experience
- Attention to detail and meticulous organization
- Strong technical aptitude
- Excellent written and verbal communication skills
- Confidence in prioritizing and making time-sensitive decisions in a fast-paced environment
- Excellent time management and a strong sense of urgency
- Relentless problem-solver
Special Sauce*
- Prior experience with Salesforce or other CRM tools
- Knowledgeable of the hospitality industry
*Bread puns encouraged but not required
AI at Toast
At Toast were Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at puns encouraged but not required
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
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For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
Unclear Seniority
Employment Type
Full Time
