Senior Technical Program Manager
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.About the Role:
Glean is looking for a Senior Technical Program Manager to drive large-scale cross-functional initiatives that shape the future of our products and infrastructure. This role provides ample opportunities to work on high-impact programs across engineering product design and business teams ensuring alignment execution and delivery of critical priorities. You will play a central role in defining program goals structuring execution plans and enabling teams to deliver with speed and quality. Some examples of initiatives you may lead include: scaling our infrastructure to support massive data volumes coordinating multi-team feature launches driving compliance and security programs and implementing frameworks to improve execution efficiency across the company.
You will:
- Own and drive critical programs for one or two product areas end-to-end from planning and design through execution launch and iteration partnering closely with engineers product managers and designers to ensure execution excellence and program success which may include assisting with documentation product questions technical enablement and support to ensure launch success.
- Balance technical understanding with GTM knowledge to ensure projects not only release but also land with our field and customers.
- Define clear goals success metrics and timelines while ensuring alignment across engineering product and leadership teams
- Identify risks manage dependencies and proactively remove blockers to keep programs on track
- Maintain and communicate updates to the product roadmap promoting transparency and alignment across teams. Create transparency through program documentation dashboards and status updates for stakeholders at all levels
- Improve and drive automation processes tools and frameworks that help teams move faster deliver higher-quality outcomes and reduce administrative burdens
- Assist with technical program management on cross-functional initiatives involving R&D Marketing and GTM such as release notes beta programs and customer feature request processes.
- Partner with engineering and client services to enable effective cross-team coordination and release planning.
About you:
- BA/BS in computer science engineering or a related technical field (or equivalent practical experience)
- 10 years of experience in technical program management product management or engineering.
- 5 years of experience in technical program management or Product/Engineering operations within an Enterprise B2B environment with a track record of supporting complex technical initiatives.
- Excellent communication organization and stakeholder management skills including creating clear compelling presentations and reports for leadership stakeholders and external audiences with the ability to translate technical concepts into clear actionable strategies for varied audiences.
- Proven ability to lead complex cross-functional programs in a fast-paced environment with operational excellence.
- Familiarity with AI technologies and a demonstrated interest in applying AI-first thinking to product and operational challenges.
- Strong understanding of software development lifecycle product development lifecycle Agile practices and program management methodologies
- Strong technical acumen including the ability to self-serve data automate workflows understand network operations and deployment models and engage confidently in technical discussions.
- Experience with A/B testing user feedback analysis and NPS (Net Promoter Score) methodologies to inform product and process improvements.
- Sound judgement and ability to walk teams through the balance between speed of innovation and adoption and the needs of B2B Enterprise software in sometimes ambiguous situations
- Ability to balance technical depth with strategic program execution comfortable diving into details while keeping focus on the big picture
- Experience supporting or managing technical programs in cloud on-premises or hybrid network environments. Familiarity with cloud-native development practices distributed systems or infrastructure programs is a plus
Location:
- This role is hybrid (3 days a week in our Bangalore office)
Compensation & Benefits:
Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more
