Head of Community
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our mission at Duolingo is to develop the best education in the world and make it universally available. Its a big mission and thats where you come in!
At Duolingo youll join a team that cares about educating our users experimenting with big ideas making fact-based decisions and finding innovative solutions to complex problems. Youll have limitless learning opportunities and daily collaborations with world-class minds while doing work thats both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role
Were looking for a Head of Community to lead Duolingos global community strategy.
In this role youll nurture grow and empower our most passionate learners and fans shaping how they connect with each other and with our branddriving engagement loyalty and advocacy. By fostering authentic relationships launching programs and bridging learners with internal teams youll strengthen brand love manage reputation and transform community into a driver of growth and retention.
You will...
- Define and implement a global community strategy aligned with Duolingos brand and business goals.
- Build thriving communities across platforms (Reddit Discord etc.) and expand into new spaces.
- Develop community management strategies responses and programs (online and offline).
- Establish and track KPIs for sentiment engagement growth and business impact.
- Act as the bridge between learners and internal teams to surface insights close feedback loops and inform decision-making.
- Partner with Product to help shape community and social product features.
You have...
- Experience managing and growing online communities at scale ideally for a consumer brand with strong word-of-mouth.
- Instincts for tone voice and engagement that balance Duolingos playful personality with clarity and credibility.
- Proven ability to build trust with moderators ambassadors and community members.
- Cross-functional experience with Product Customer Support Communications and Marketing.
- Deep understanding of internet culture fan engagement and emerging community trends.
- Experience building and leading high-performing community teams.
- A data-driven mindset comfortable setting goals and measuring qualitative and quantitative impact.
Requirements...
- 7 years in community management and social engagement.
- Success in managing online reputation and navigating discourse.
- Excellent communication skills with adaptable voice across platforms.
- Strong leadership and cross-functional experience.
- Active Duolingo user.
Exceptional candidates will have...
- Experience building community functions at fast-growing consumer tech or entertainment brands.
- Examples of leveraging community insights to drive product innovation or brand campaigns.
- International experience designing programs that scale across cultures.
We post a multi-level salary range for all of our roles.
This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to skills experience education and internal equity.
Take a peek at how we care for our employees holistic well-being with our benefitshere.
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation please contact.
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
By applying for this position your data will be processed as per theDuolingo Applicant Privacy Notice.
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About Company
Duolingo is the world's most popular way to learn a language. It's 100% free, fun and science-based. Practice online on duolingo.com or on the apps!
