Specialist, Technical Sales
Specialist, Technical Sales
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Job Description
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
Introduction: A Career at HARMAN Lifestyle
Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle you connect consumers with the power of superior sound.
Contribute your talents to high-end esteemed brands like JBL Mark Levinson and Revel
Unite your passion for audio innovation with high-tech product development
Create pitch-perfect cutting-edge technology that elevates the listening experience
About the Role
The Specialist Technical Sales will provide application support for all three business unitsCorporate AV Government and Hospitality to our channel partners consultants and prospective users within the AV integration community. Duties will include front-end phone support online remote support system design and calibration software/hardware troubleshooting and trade show as well as internal product support.
This position requires broad and comprehensive experience skills and knowledge of the organizations products policies and practices. The candidate must be able to work professionally with employees at all levels and interact effectively with external professionals distributors and dealers.
What You Will Do
Provide system design support and conduct reviews for integrators consultants and representatives.
Offer frontline phone-based application support to integrators consultants and end-users.
Perform system programming tuning and calibration as required by customers.
Deliver technical training sessions to integrators consultants and end-users.
Assist with technical setups for trade shows and corporate events.
Collect and report application data use cases and customer requirements to support product development initiatives.
Keep relevant departments (Engineering Marketing Product Development Technical Services and Quality Assurance) updated on product issues opportunities software bugs and emerging customer needs.
Carry out other duties as assigned.
What You Need to Be Successful
Over 6 years of proven experience in audio engineering sound design or related fields.
Strong expertise in audio signal processing acoustics and psychoacoustics.
Proficient with audio software and hardware including digital audio workstations (DAWs) and audio interfaces.
Hands-on experience in audio system design installation and live sound recording or broadcast applications.
Solid understanding of industry-standard audio protocols and formats (e.g. Dante AES67).
Familiar with acoustic simulation tools such as EASE and Sound PLAN.
Skilled at multitasking meeting deadlines and applying effective problem-solving and analytical abilities.
Excellent communication presentation and collaboration skills with demonstrated leadership and sound decision-making.
Bonus Points if You Have
Bachelors degree in Audio Engineering Electrical Engineering or a related discipline.
IT networking certifications such as CCNA or CCDA.
AV industry certifications such as CTS CTS-I or CTS-D.
Proficiency with acoustic simulation software including AutoCAD EASE EASE Address and Ease Focus.
What Makes You Eligible
Willingness to travel up to 60% (domestic and/or international)
Work Location :Delhi/ Mumbai/ Bangalore
What We Offer
Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL HARMAN Kardon AKG etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
Be Brilliant employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
IC
Employment Type
Full-Time
