Payroll Specialist, Full-Time

The Program

At Taproot Community Support Services were a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day with a voice in shaping Taproots future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation we harness business for good. Since 1983 weve grown steadily now delivering support across Alberta British Columbia and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together we lead with optimism we embrace challenges we respect every voice and we go above and beyond. Guided by these principles we deliver more than 125 community-based services each year. We walk alongside about 1600 children youth families and people with diverse abilities with revenues exceeding $50 million.

The Position

We are growing and looking for an experienced Payroll Specialist to join our Payroll and Benefits team. This position will focus on ensuring accurate and timely processing of 700-plus employees compensation across Alberta British Columbia and Ontario. This role oversees payroll operations for diverse employee groups including multiple unions and shifts spanning from 8 to 24 hours per day. This dedicated payroll professional is equipped with meticulous attention to detail and in-depth knowledge of provincial labor laws employment standards and will be instrumental in maintaining compliance and delivering seamless payroll services.

Our Payroll and Benefits team is proactive detail-oriented professional and entrusted with coordinating daily payroll and benefits components including status changes onboarding and offboarding. This role is instrumental in maintaining smooth and efficient processes that support our Human Resources (HR) payroll and benefits components. Working closely with the greater HR team and front-line stakeholders you will be responsible for maintaining compliance with company policies and procedures while delivering high-quality service to employees. With a proactive solution focused approach the role emphasizes clear communication with stakeholders and a profound understanding of HR best practices while maintaining a steadfast commitment to delivering exceptional customer service.

Schedule:
One (1) permanent full-time position (40 hours per week) with potential for part-time
Monday through Friday typically 0800-1600 (flexible)

The position is based out of the Support Staff office in Maple Ridge BC with remote work opportunities available

In Your Role You Will

Process bi-weekly payroll for employees in Alberta British Columbia and Ontario ensuring accuracy and adherence to payroll deadlines
Verify and input employee record updates changes terminations salary adjustments withholdings garnishments benefits deductions and other special payroll actions
Manage and resolve payroll discrepancies and issues promptly and effectively
Coordinate with HR IT and Finance teams to ensure accurate employee data management in our Human Resources Information System (HRIS) Dayforce
Stay updated on provincial payroll legislation and labor laws and employment standards in Alberta British Columbia and Ontario to ensure compliance
Prepare and submit payroll-related reports including tax filings WCB (Workers Compensation Board) reports and union dues calculations
Respond to employee inquiries regarding payroll matters including pay discrepancies deductions and tax withholdings
Support HR initiatives and programs related to payroll and benefits improvements and collective agreement changes
Collaborate with the HRIS Specialist to resolve system issues and ensure seamless payroll processing
Manage month-end and year-end payroll activities including preparation of T4s ROEs (Records of Employment) and other statutory reporting requirements
Uphold high standards of customer service excellence in all interactions and deliverables
Coordinate and administer employee benefits programs such as health insurance dental and vision plans life insurance retirement plans Municipal Pension Plans (MPP) and other voluntary benefits
Coordinate enrollments plan renewals contract premium updates ensuring compliance with payroll deadlines
Serve as the primary point of contact for employee inquiries regarding benefits coverage eligibility claims and related issues
Collaborate with multiple benefits providers and brokers to resolve issues and ensure accurate administration of benefits programs
Prepare and remit monthly remittance forms such as benefits MPP WCB and union dues

***Prior to confirmation of employment all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

3-5 years comprehensive working knowledge and understanding of full-cycle Canadian payroll and benefits practices
Proficient in Dayforce (HRIS) or similar and Microsoft Office (Word Excel Outlook SharePoint)
Payroll Leadership Professional (PLP) or Payroll Compliance Professional (PCP) designation or working towards one is considered a strong asset
Strong knowledge of payroll processes policies and employment laws
Strong working experience and knowledge of Municipal Pension Plan (MPP) in BC
Experience working with unionized payroll (multiple unions is an asset) as well as experience with salaried and hourly employees
Excellent interpersonal and communication skills with the ability to interact effectively at all levels of the organization
Detail-oriented and able to prioritize and manage multiple tasks in a fast-paced environment
Commitment to maintaining confidentiality and handling sensitive information with discretion

What Taproot Community Support Services Does

At Taproot your passion for helping others can truly make a difference. As an employee-owned company we value collaboration learning and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters and together were building a company were proud of.

Our Employees Enjoy

For more information on Taproot Community Support Services visit our website:

No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer we prioritize diversity equity and inclusion across all operations. Were seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.