Senior Manager, Executive Communications

We are looking for a strategic communications professional with a passion for storytelling and proven experience supporting C-suite executives. The ideal candidate excels at creating compelling narratives bringing rigorous attention to detail and building strong relationships across this role you will partner closely with PR internal communications social content and brand marketing to create distribute amplify and measure executive communications making them inspiring modern and deeply connected to target audiences.

This position will serve as a trusted communications partner and storyteller focused primarily on ServiceNows President and Chief Financial collaboration with executive communications and the broader integrated team this role will lead external visibility programs social strategies and thought leadership content while maintaining alignment with internal communications. The role will also contribute to M&A communications and support broader visibility programs where appropriate.

Responsibilities

Executive Visibility & Thought Leadership

• Build and lead an external communications framework for the CFO ensuring alignment with PR internal and employee-facing messaging while creating and updating materials that reflect evolving business priorities.
• Identify and secure high-profile speaking opportunities pitch event organizers and develop compelling messaging for external events.
• Prepare the CFO for key engagements through scripts rehearsals and briefing materials.
• Deliver high-quality executive-level content such as speeches blogs and social media.
• Play a key role in ServiceNows annual Financial Analyst Day partnering with business stakeholders on CFO-related messaging and deliverables.
• Provide support for external visibility and communications needs of other senior executives on a selective basis as aligned with corporate priorities.

Content Development & Program Management

• Develop narratives and storytelling concepts that elevate the CFOs profile and reinforce ServiceNows leadership.
• Partner with agencies and cross-functional teams to support CFO visibility corporate strategy/M&A communications and analyst relations.
• Establish clear processes to ensure timely execution and governance of content.
• Track and report on the success of executive visibility efforts with measurable outcomes.

Collaboration & Alignment

• Partner closely with internal communications colleagues on town halls org-wide updates and Global Leadership Team support while maintaining clear swim lanes.
• Advise and support Finance leaders on external communication needs ensuring message alignment and integration of social activations into broader plans.
• Serve as a resource across the communications team to maintain consistent messaging for employees customers and partners.
• Collaborate with PR and corporate communications teams on enterprise-wide storytelling initiatives as bandwidth allows.

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 810 years corporate communications public relations or executive communications experience (technology financial services or analyst-facing communications preferred). 
• Experience building and executing executive visibility and communications strategies. 
• Exceptional messaging and writing skills with attention to detail and accuracy in all deliverables. 
• Experience crafting executive-level thought leadership and social strategies aligned to external visibility programs. 
• Strong relationships with or ability to cultivate relationships with top-tier event organizers. 
• Experience working with senior executives including C-level leaders. 
• Ability to manage through ambiguity with maturity and sound judgment. 
• Must be a self-starter with an ability to think creatively and execute with precision. 
• Experience working in a matrixed environment with strong cross-functional collaboration skills. 
• Proven ability to manage multiple communication projects simultaneously with structured work-back plans tied to measurable goals and business outcomes. 
• Experience in a hypergrowth tech company is a plus. 
• Financial acumen or background supporting finance or strategy leaders strongly preferred. 
• Flexibility to contribute to broader executive communications priorities beyond the CFO including M&A and corporate strategy initiatives.
• BS/BA degree required. 

FD21

For positions in this location we offer a base pay of $146400 - $256200 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.