Sales Operations Manager
Sales Operations Manager
Posted on :
26-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Since our launch in 2015 weve lent over 13bn to ambitious entrepreneurs across both the UK and US. Thats led to the creation of over 40000 new jobs and over 29000 new homes and were not about to stop there. Were dedicated to helping trailblazing businesses thrive.
We are a scaling fintech and regulated UK bank with a 10-year track record and a growing international footprint. Having lent over 13bn to date we are now expanding rapidly across the UK and US.
Our lending businesses are the engine of growth complemented by newer lines in Business Banking and Personal Savings.
We pride ourselves on a dynamic entrepreneurial culture hungry ambitious and flexible and we want to build processes that scale.
We are hiring a Sales Operations Manager to be the first dedicated hire supporting our sales organisation working alongside our Chief Lending Officer and reporting into our Director of Lending Strategy.
This role will be a hands-on individual contributor who bridges sales product and operations ensuring that our originators and support teams have the tools training and data to succeed.
The role combines Sales Operations (CRM adoption process design data quality) with Sales Enablement (onboarding training materials playbooks). Youll work across both the UK and US sales teams ensuring consistency and accelerating ramp-up as we scale.
What Youll Do:
- CRM Adoption & Data Quality
- Drive Salesforce CRM adoption and usage across sales teams.
- Ensure data integrity accuracy and completeness for better reporting and insights.
- Work with Product to align CRM and lending systems with sales workflows.
- Onboarding & Training
- Design and implement structured onboarding for new hires across the UK and US.
- Create training materials playbooks and collateral to shorten ramp time.
- Run workshops and 1:1 coaching sessions to support adoption and skill-building.
- Process & Insight
- Map and refine sales workflows to make them more efficient without losing flexibility.
- Build dashboards and reports to provide visibility on pipeline productivity and performance.
- Partner with leadership to translate data into actionable insights and initiatives.
- Change Leadership
- Act as a player-coach: win buy-in by working alongside originators and support teams.
- Drive behavioural change without corporatizing the culture.
- Serve as the connective tissue between Sales Product and other functions.
What Were Looking For:
- 47 years experience in Sales Operations Sales Enablement or RevOps roles.
- Proven track record of CRM adoption and process rollout ideally with Salesforce.
- Experience building onboarding programs training content and playbooks.
- Strong analytical skills confident with Excel/Sheets and Salesforce reporting.
- Excellent communicator who can influence and coach sales teams.
- Hands-on resourceful and comfortable operating in a scaling business with ambiguity.
- Financial services fintech or lending background a plus (but not mandatory).
Traits That Will Help You Succeed:
- Commercially aware understands lending/deal cycles and can speak the sales teams language.
- Player-coach balances listening and guiding; credible with both originators and leadership.
- Builder mentality thrives on creating structure where little exists.
- Pragmatic can design processes that stick without adding unnecessary friction
Benefits and Perks:
- Equity. We want people to have a stake in the business so that all our interests are aligned.
- 25 days holiday
- Personalized benefits opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- In-house Barista Bar in London office
- Support causes that matter to you Volunteering time off
- Salary sacrifice schemes (Cycle to work nursery gym electric car scheme)
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
