Guest Services Coordinator

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profile Job Location:

Norfolk - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description
As a Remote Guest Services Coordinator your role is all about service. Youll ensure clients have everything they need resolving challenges and making their travel experience stress-free.

Responsibilities:

  • Manage guest inquiries and resolve issues promptly.
  • Support rebookings cancellations or modifications.
  • Provide clear communication before and during travel.
  • Maintain strong client trust and satisfaction.

Qualifications:

  • Excellent problem-solving skills.
  • Ability to remain calm under pressure.
  • Strong written and verbal communication.
  • Self-starter comfortable with remote work.

What We Offer

  • Training on guest care and conflict resolution.
  • Remote-first position with flexibility.

  • Pay structure that rewards performance.

  • Supportive environment with peer learning.Special travel discounts and deals.
Description As a Remote Guest Services Coordinator your role is all about service. Youll ensure clients have everything they need resolving challenges and making their travel experience stress-free. Responsibilities:Manage guest inquiries and resolve issues promptly.Support rebookings cancellations ...
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