Where Youll Work
Job Summary and Responsibilities
The Sr System Engineer Voice (Zoom and Cisco UC) role is to provide technology leadership for developing integrating and supporting CommonSpirit Healths Technology Voice role is a senior level position in the voice services group which will provide advanced technical experience related to voice design implementation and migrations. This individual is expected to understand common industry voice technology and methodologies with the specific ability to implement Zoom Phone and Cisco UC platforms in an enterprise setting.
Essential Functions:
- Lead mentor and coach other Engineers to build their skills and readiness in technology portfolio and platform responsibilities.
- Work with project managers and other engineers to successfully migrate legacy voice platforms to either a Cisco Unified Communications or Zoom Voice technology solution.
- Continue to evolve and enhance the voice platforms for future technology optimization and operational excellence.
- Help establish technology documentation and implementation standards for current and future deployments/migrations.
- Lead the discovery design and implementation of Zoom Phone Solutions.
- Be a business and technology adviser and collaborate with health care staff in a clinical environment to implement Zooms solutions.
- Document health care staff requirements through multiple methodologies such as use cases user stories and call/process flows/flowcharts.
- Map requirements to specific Zoom capabilities considering medical staff needs within the existing platform.
- Interpret business and medical requirements into actionable voice technology deliverables.
- Capable of moving projects forward with minimal supervision or oversight.
- Personally motivated to learn new technologies understand organizational challenges and use creative processes to deliver improved services for our patents staff and ministry.
- Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Job Requirements
High School Graduate orHigh School GED
4-6 years experience in voice technology solutions engineering technical infrastructure or technical operation
Experience with end user migration from other voice platforms to Zoom
Required Experience:
Senior IC
Where Youll WorkJob Summary and ResponsibilitiesThe Sr System Engineer Voice (Zoom and Cisco UC) role is to provide technology leadership for developing integrating and supporting CommonSpirit Healths Technology Voice role is a senior level position in the voice services group which will provide ad...
Where Youll Work
Job Summary and Responsibilities
The Sr System Engineer Voice (Zoom and Cisco UC) role is to provide technology leadership for developing integrating and supporting CommonSpirit Healths Technology Voice role is a senior level position in the voice services group which will provide advanced technical experience related to voice design implementation and migrations. This individual is expected to understand common industry voice technology and methodologies with the specific ability to implement Zoom Phone and Cisco UC platforms in an enterprise setting.
Essential Functions:
- Lead mentor and coach other Engineers to build their skills and readiness in technology portfolio and platform responsibilities.
- Work with project managers and other engineers to successfully migrate legacy voice platforms to either a Cisco Unified Communications or Zoom Voice technology solution.
- Continue to evolve and enhance the voice platforms for future technology optimization and operational excellence.
- Help establish technology documentation and implementation standards for current and future deployments/migrations.
- Lead the discovery design and implementation of Zoom Phone Solutions.
- Be a business and technology adviser and collaborate with health care staff in a clinical environment to implement Zooms solutions.
- Document health care staff requirements through multiple methodologies such as use cases user stories and call/process flows/flowcharts.
- Map requirements to specific Zoom capabilities considering medical staff needs within the existing platform.
- Interpret business and medical requirements into actionable voice technology deliverables.
- Capable of moving projects forward with minimal supervision or oversight.
- Personally motivated to learn new technologies understand organizational challenges and use creative processes to deliver improved services for our patents staff and ministry.
- Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Job Requirements
High School Graduate orHigh School GED
4-6 years experience in voice technology solutions engineering technical infrastructure or technical operation
Experience with end user migration from other voice platforms to Zoom
Required Experience:
Senior IC
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