Job Description
Do you want to join one of Europes fastest-growing tech companies and deliver amazing service experiences Our client is looking for Czech-speakers ready to relocate to Budapest and be part of a fast-paced supportive team!
Join the Service Operations team as a Czech -speaking Representative supporting customers riders and partners while building your career in a dynamic international environment. A relocation package including housing and settling-in guidance is provided to help you get started smoothly.
About the company
Our client is a global leader in the online food delivery industry revolutionizing how people access meals and essentials. Operating in over 40 countries they bring together cutting-edge technology logistics expertise and a passion for customer satisfaction to deliver outstanding service every day.
What will you do
- Support customers riders and vendors by resolving issues quickly and effectively
- Handle inquiries with empathy and professionalism in Czech and English
- Troubleshoot daily operational challenges and escalate complex cases when necessary
- Work collaboratively to achieve service KPIs (accuracy quality speed)
- Maintain accurate documentation and follow standard processes
- Contribute to a positive and fast-moving team environment
Candidate profile
- Fluent in Czechand English (spoken and written)
- 13 years of experience in customer service service operations or a contact center
- Strong communication skills and the ability to stay calm under pressure
- Problem-solving mindset with attention to detail
- Flexibility to work daytime evenings weekends and holidays
- Familiarity with CRM ticketing or operational tools is a plus
Employer offers
- Relocation support to Budapest (housing & settling-in guidance)
- Competitive salary package Czech language premium
- International ambitious and fun team environment
- Clear career growth opportunities in a rapidly expanding tech company
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic speaking talents with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Required Experience:
Unclear Seniority
Job DescriptionDo you want to join one of Europes fastest-growing tech companies and deliver amazing service experiences Our client is looking for Czech-speakers ready to relocate to Budapest and be part of a fast-paced supportive team!Join the Service Operations team as a Czech -speaking Representa...
Job Description
Do you want to join one of Europes fastest-growing tech companies and deliver amazing service experiences Our client is looking for Czech-speakers ready to relocate to Budapest and be part of a fast-paced supportive team!
Join the Service Operations team as a Czech -speaking Representative supporting customers riders and partners while building your career in a dynamic international environment. A relocation package including housing and settling-in guidance is provided to help you get started smoothly.
About the company
Our client is a global leader in the online food delivery industry revolutionizing how people access meals and essentials. Operating in over 40 countries they bring together cutting-edge technology logistics expertise and a passion for customer satisfaction to deliver outstanding service every day.
What will you do
- Support customers riders and vendors by resolving issues quickly and effectively
- Handle inquiries with empathy and professionalism in Czech and English
- Troubleshoot daily operational challenges and escalate complex cases when necessary
- Work collaboratively to achieve service KPIs (accuracy quality speed)
- Maintain accurate documentation and follow standard processes
- Contribute to a positive and fast-moving team environment
Candidate profile
- Fluent in Czechand English (spoken and written)
- 13 years of experience in customer service service operations or a contact center
- Strong communication skills and the ability to stay calm under pressure
- Problem-solving mindset with attention to detail
- Flexibility to work daytime evenings weekends and holidays
- Familiarity with CRM ticketing or operational tools is a plus
Employer offers
- Relocation support to Budapest (housing & settling-in guidance)
- Competitive salary package Czech language premium
- International ambitious and fun team environment
- Clear career growth opportunities in a rapidly expanding tech company
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic speaking talents with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Required Experience:
Unclear Seniority
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