drjobs Bilingual Billing Administrator

Bilingual Billing Administrator

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1 Vacancy
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Job Location drjobs

Quebec - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

Location: Hybrid

Join our team as a Billing Administrator and contribute to the management of billing processes for our diverse clientele including I/A (Insured) P/A (Policyholder-administered) and ASO (Administrative Services only) Group Benefit clients. Your role will ensure seamless financial operations crucial to our teams success.

What will you do

  • Code self-administered premiums by benefit and billing group

  • Audit the integrity of the lives volumes rates premiums and taxes submitted by policy-administered clients

  • Review the status of terminated policies and perform the final financial review

  • Set up ASO cases on the mainframe system

  • Compare the ASO agreement to the actual setup of the case to ensure accurate billing

  • Process claims adjustments and related accounting transactions for claim write-offs and stop-loss

  • Manage the collection of all outstanding receipts premiums and ASO deposits while meeting daily weekly and monthly deadlines

  • Perform other related administrative tasks as needed

What do you need to succeed

  • Bilingualism (French English both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.

  • Excellent customer focus to handle difficult client-related issues

  • Strong time management skills to meet daily deadlines

  • Ability to work well under pressure to manage departmental project initiatives with customized deadlines

  • Proficiency in Excel including experience with Macros

  • Knowledge of Group Benefits and the administration of Self Administrative and ASO practices is an asset

  • Good knowledge of accounting principals for Insured and ASO arrangements is an asset

Whats in it for you

  • Were proud to be recognized as a company with a 2024 Most Trusted Executive team by Great Place to Work Canada

  • Access to short-term assignments or Gigs across the organization to help you develop new skills and connections.

  • A collaborative and interactive team environment

  • Charitable giving through our You Give We Give program lets you give back to your community and in many cases well match your contributions.

  • Care Days available for self-care or care of others (i.e. family or others you may support) and Sick Days to support your well-being.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

47000/47 000 - 77000/77 000

Job Category:

Customer Service / Operations

Posting End Date:

08/10/2025

Required Experience:

Unclear Seniority

Employment Type

Full-Time

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