Enterprise Account Executive
Enterprise Account Executive
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1 Vacancy
Job Description
Role Details
Location: Chicago IL
Work Setup: Remote position with flexibility in location; Proximity to major markets is a plus. Travel may be required to meet with clients and attend key events.
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations delivering results that scale and support that never sleeps.
More than that Crescendo is about people. We dont just connect talent with opportunitywe create a place where careers grow ideas thrive and people are empowered to make an impact.
Join us at Crescendo and lets build the future of customer experience together.
The Role
Were looking for an Enterprise Account Executive to join our knowledgeable sales this high-impact role youll lead the charge in building relationships with large complex enterprises and guiding them through the transformative power of Crescendos AI solutions. This is an exciting opportunity for someone who thrives in a fast-paced entrepreneurial environment and has a proven track record of driving new business and delivering strategic solutions to top-tier clients.
The ideal candidate is a seasoned sales professional with a consultative approach deep knowledge of enterprise sales cycles and an aptitude for building long-term trusted relationships with C-level executives. Youll work closely with our leadership team product experts and Customer Success managers to ensure we deliver solutions that truly make an impact.
What Youll Do:
- Drive Sales Excellence: Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments including CX IT and executive leadership.
- Solution Selling: Position Crescendos Augmented AI solutions as the key to solving enterprise customer experience challenges. Tailor presentations demos and proposals to meet the unique needs of each client and clearly articulate the ROI of our solutions.
- Customer Engagement: Build long-term relationships with C-level executives and other senior stakeholders. Serve as a trusted advisor providing insights into industry trends and best practices in customer experience AI and automation.
- Cross-Functional Collaboration: Work closely with our product marketing and customer success teams to ensure alignment on client needs and expectations ensuring the seamless delivery of solutions post-sale.
- Market Expansion: Identify and pursue new business opportunities within your assigned region expanding Crescendos footprint within key accounts and verticals. Help us grow our presence in the most dynamic and high-potential markets.
- Achieve Sales Targets: Consistently meet and exceed sales quotas while maintaining a high level of professionalism and client satisfaction. Track progress and ensure timely reporting to leadership on sales activities forecasts and pipeline status.
- Thought Leadership: Represent Crescendo at industry events conferences and networking sessions. Become a thought leader in the AI and customer experience space by sharing insights case studies and success stories with clients and prospects.
What We Expect From You:
- Proven Success: 3 years of experience in Enterprise sales specifically in CX AI or similar technology solutions. You should have a strong history of closing complex multi-million-dollar deals and managing relationships with large global enterprises.
- Consultative Approach: A deep understanding of consultative selling and the ability to engage C-level decision-makers in strategic discussions around AI and customer experience.
- Self-Starter: Ability to take ownership and lead initiatives independently while working effectively in a team-oriented collaborative environment.
- Relationship Building: Exceptional interpersonal and communication skills. You know how to build trust and rapport with internal and external stakeholders at all levels.
- Sales Acumen: Strong understanding of the sales process and proven ability to manage a complex sales pipeline.
- Problem Solver: Ability to think critically and creatively to design solutions that align with the unique needs of each client while delivering tangible value.
- Adaptability: Comfort in navigating a fast-paced dynamic environment with changing priorities.
What Youll Get In Return:
- Remote working arrangements
- Competitive base salary
- Generous paid time off
- Attractive benefits package including medical dental and vision options that are applicable per country of residence for all our full-time employees
- Training and professional development opportunities
- A front-row seat to one of the fastest SaaS growth stories of the decade
- The chance to say: I was there from the start.
Why Crescendo
- Were building a new category: Augmented AI
- Were moving at record-breaking speed: 0 to $100M ARR in under a year
- We only win when our customers winoutcomes over hype every time
- Youll be part of a high-performing purpose-driven team obsessed with speed creativity and craft
- This is your chance to help define the DNA of Crescendos sales culture. If youre ready to learn fast build fast and grow fastlets talk.
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. Theyre the standards we hold for ourselves our partners and each other.
- Care for others: Empathy is a key driver. When people thrive so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks sharpen your edge go forward.
- Manifest trust: Trust is our currency. Earn it daily protect it fiercely and let it fuel whats next.
- Take ownership: Bold choices with integrity at the corethats how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others lift others keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity inclusion equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodationsfor qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process please contact .
PRIVACY NOTICE
Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Crescendos privacy program including your rights and options for managing the personal data you submit to us please visit our Privacy Center here.
Required Experience:
Senior IC
Employment Type
Full-Time
