Infrastructure Architect

Position Description:

Location: Toronto
Hybrid- 3 times on site- downtown Toronto


CGIs Mission Statement: To be a global world class information technology and business process services leader helping our clients succeed

Client Architect Mission Statement: We are technology leaders. We work side by side with our customers while continuously evolving to bring forward rapid change through first class thought leadership industry solutions and CGI competencies. We are adept at both the bleeding edge and the tried and true. We embrace and adapt to relevant changes in paradigms across people processes and technology. We know where CGI and our customers need to go. Our goal is to forge new paths that will lead us there and that others may follow.

A Client Architect:
Works with business leadership and subject matter experts to build a holistic view of an organizations strategy processes information and information technology assets to ensure that that the business and IT are in alignment
Links the business to its IT strategy
Shows how the current and future needs of an organization will be met in an efficient sustainable and agile manner
Operates across organizational and computing boundaries
Provides the roadmaps and guidance necessary to direct and manage growth and provide services

Your future duties and responsibilities:

As a Infrastructure Architect you are expected to meet with business leaders and technologists to develop infrastructure solutions
Solve customer technical problems and objectives by creating innovative and strategic CGI infrastructure solutions
Produce yearly technology plans for all their accounts including currency performance capacity technical concerns and industry trends
Create and update an HLA for every client supported
Provide an Automation Roadmap and a Go To Cloud strategy for customers (can be included in technology plan)
Provide quarterly revenue generating solicited and non-solicited proposals (i.e. CGI infrastructure proposals)
Create and participate in weekly touchpoints with Business Leaders (Managers Directors VPs C-Levels) and participate in weekly touchpoints with fellow technologists from other business units
Advise the customer delivery leaders and senior CGI leadership and take part in meetings involving customer and CGI executives
Provide technical leadership and decision making direction to CGI infrastructure technical towers
Provide technical (i.e. non project-management) leadership of projects which includes providing input and direction to multiple technical teams providing services to the customer
Work in partnership with the CGI delivery leaders to enhance service delivery and technical leadership practices to the customer; this may include re-engineering processes when they do not sense or meet customer requirements.
Provide technical leadership on non-routine major incidents and problem management investigations
Provide technical information about the customer environment in a customer friendly format when required
Be the primary contact for CGI infrastructure technical questions from management (can direct the questions to the appropriate source after review)
Provide guidance to project teams and operations about best practice guidelines and procedures
Provide leadership strategy technology ideas and tooling recommendations to the support teams
Identify gaps in documentation or knowledge for CGI infrastructure towers supporting their customer and flag this to delivery leads
Interact routinely seek direction and exchange information with transformation team architecture team
Remain abreast of industry security topics and considerations as well as our customers security needs.
Keep on top of Industry trends and directions.
Understand cloud migration strategies and process
Acts as expert for infrastructure teams in the plan design and delivery of IT solutions.
Advises teams of IT technology standard requirements methodology and processes.
Drives short & long term architecture strategy for the overall IT project portfolio for key business segments.
Participates in proof of concepts to assist in defining technology direction and enabling business strategy.
Communicates and validates program architecture with infrastructure team project management team and technology services management team.
Conducts end-to-end technical plan design.
Develops enterprise standards to ensure compatibility and integration of multi-vendor platforms.
Design and develop infrastructure blueprints for the implementation of new solutions.
Responsible for impact analysis and design modifications to existing systems to support new solutions.
Develop specifications for interfaces from existing to new systems.
Client Architect Documentation Inventory
HLA High Level Architecture. A document including diagrams and tables with verbiage describing a particular solution or project. A summary HLA should also exist for each and every customer. The big picture.
Technology Plan A review of a given customers environment with a view of what should be updated or changed over the next one to five years.
Detailed Design authored by the SMEs of each technical tower this document is where all in depth technical details are recorded.

Required qualifications to be successful in this role:

Required Education

Bachelors Degree in Computer Science or Information Technology or 10 years direct experience in the field

Required Experience
10 years experience in a production IT environment managing enterprise IT infrastructure hardware hosting service and network areas.
Ability to write architectural design documents or review design documents provided by others.
Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs.
Required Knowledge Skills and Abilities
Must have a thorough knowledge of the Windows and Linux concepts Domains Active Directory and its concepts and the interaction between hardware operating systems network data center and application software.
Strong working knowledge of VMware or other hypervisor and (or) virtualization software.
Understanding of TCP IP and other network protocols. Familiarity with DNS DHCP and other network services.
Knowledge of Dell and Hitachi storage solutions
Knowledge fo Dell hardware platforms
Knowledge of Azure Stack Hub
Knowledge of Cisco F5 and Palo Alto network technologies
Knowledge of Cloud technologies migration strategies and cloud adoption framework
Knowledge of managing a data center in terms of systems monitoring capacity planning and performance tuning
Knowledge of Dev Ops Ansible Terraform SRE an added advantage
Ability to operate in a fast-paced evolving environment and appropriately prioritize tasks and keep abreast of the latest technology

#LI-AB19

Use of the term architect in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

• English
• Network Administration

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.