Box Office Attendant
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Job Location:
Eau Claire, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
Pablo Center at the Confluence is seeking Box Office Attendants to join our Guest team. As one of the first points of contact for many of our patrons Box Office Attendants play a vital role in creating a welcoming and professional guest experience.
This role requires high energy strong communication skills and a background in sales and customer service. Candidates must also be comfortable and competent using computers and point-of-sale systems. Attendants are responsible for processing ticket purchases memberships and serving as a steward for all events in the building.
The ideal candidate is enthusiastic reliable and eager to learn and grow in a fast-paced environment. This position reports to the Director of Guest Relations.
This part-time role averages 525 hours per week with scheduling based on the event calendar. Hours will vary with most shifts occurring during evenings and weekends.
Responsibilities
Sell and process tickets gift cards and membership packages at the counter and over the phone
Operate AXS and APEX ticketing systems; accurately handle cash and credit card transactions
Process and distribute will-call tickets for events
Assist with ticket reports and special projects
Maintain a clean organized and professional box office and coat check area
Support box office opening and closing procedures
Stock and manage box office inventory
Provide clear courteous and professional communication to patrons and staff
Proactively problem-solve to ensure a positive guest experience
Develop strong rapport with patrons and supporters of Pablo Center
Perform other duties as assigned
Preferred Skills
Proven experience in sales and customer service (with references)
Strong computer skills; experience with ticketing or POS systems preferred
Previous ticket sales experience a plus
Required Skills
Ability to work a flexible schedule primarily nights and weekends
Dedication to providing exceptional guest service
Friendly professional and welcoming demeanor
Strong problem-solving and time management skills
Excellent verbal written and phone communication skills
Ability to collaborate effectively in a team setting
Comfort working in close proximity (within 5 feet) of artists patrons students community members board members and staff
Ability to lift up to 40 lbs
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
Discover the heartbeat of Eau Claire's vibrant downtown, Pablo Center at the Confluence. Experience world-class performances, captivating exhibits, and community events in our state-of-the-art venue.
