Program Assistant
Contract Type: Full time Fixed term (6 months)
Salary: 30 AUD/Hour Super
Location: Sydney Australia
Reports to: Australia Programs Director
Application Deadline: Open until filled
Position Overview
Are you a life-long learner curious about the world around you
Are you looking for meaningful part-time work with flexible hours
Do you enjoy being a part of a students journey
If so we would love to welcome you to our global community!
We are looking for an individual for the IFSA programs in Sydney. This position supports the Student Experience Coordinator by handling logistical operational and cultural integration tasks. This role ensures that all program activities are well-organized and that students receive the necessary support during their stay. The Program Assistant is also available to support students in crisis during the program term.
This is a full-time fixed term (six months) contract to start in the beginning of December. You will work from home and then meet students on campus at housing or at activity/excursion locations.
IFSA (Institute for Study Abroad) a US-based nonprofit organization creates global learning environments to help students gather the critical perspectives knowledge and skills essential for future success. With innovative programming and world-class support IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence intercultural agility individualized learning and enduring impact are present in every aspect of our programs.
Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do IFSA is the place for you.
Learn more about IFSA at standard duties included but are not limited to:
Cultural and Social Integration:
Act as an ambassador for IFSA and the country and share enthusiasm for local culture
Help students feel welcome andassistwith understanding the local culture and environment.
Support students with practical tasks such as obtaining a public transport card and getting a phone plan.
Ongoing Program Support:
Accompanystudents to activities events and excursions.
Confirm participation of lecturers and guest speakers and ensure classroom spaces are properly equipped.
Be able to support students in crisis during program terms.
Incident Management and Reporting:
Handle student incidents by sending detailed reports to the Student Experience Coordinator.
Ensure students have downloaded and registered on the Alert Media App.
Financial Management and Post-Program Review:
Document all spending save receipts and prepare a petty cash report.
Organize the farewell activity and create a post-program document outlining what went well (WWW) and what could be even better if (EBI).
Emergency Response and Student Welfare:
Attend and review relevant training materials - including Health and Safety 101 and Emergency Response
Contribute to emergency response and student incident management based on established protocols.
Requirements Work Experience and Education
One - two years of work experience.
Contagious enthusiasm for IFSAs missionvisionand commitments.
Success in engaging with and supporting students with diverse lived experiences including students of color students with mental and physical disabilities first-generation college students and LGBTQIA students.
An ability to respond calmly and professionally to emergency situations
General knowledge of university system and student life in Australia
This position is open to part-time university students.
The legal right to work in Australia.
We know there are great candidates who wont check all of these boxes and we also know you might bring important perspectives experiences and skills that we havent considered. If this describes you please dont hesitate to apply and tell us about yourself.
Physical and Work Environment
Working on a computer placing phone/video calls.
Required to navigate and travel around the city and for excursions potentially outdoors in the heat
Occasional physical activities such as arranging chairs/tables in conference room settings.
Some work on the weekend or in the evening depending on scheduled activities
To Apply
To apply please submit your cover letter and resume for this position through Seek.
In your cover letter offer a compelling Why statement as to your suitability to the role using the job responsibilities.
IFSA is an equal opportunity employer. We welcome applicants of all backgrounds identities and lived experiences.
At IFSA, we strive to create global learning environments that help students foster the critical perspectives, knowledge, and skills they need to thrive.