Operations Specialist (1 Year Contract)

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Job Profile Summary:
In this role you will process new insurance proposals according to the set guidelines and stipulated rules & regulations. As part of this dynamic role you will work closely with internal and external stakeholders to deliver works in accordance to the set service standard and quality.

Job Description:
To process new insurance proposals according to the set guidelines and stipulated rules & regulations and deliver in accordance to the set service standard and quality.
Ability to appreciate risk management for the new business admin role
Process a customer request end to end.
Perform policy reviews assess and make sound judgement.
Provide support and services to Financial Consultants on new business matters.
Be involved in adhoc projects.

Who we are looking for:
Competencies & Personal Traits
Knowledge of insurance laws & regulations
Good understanding of insurance products
Customer-oriented with good interpersonal and communication skills
Confident in problem solving and decision making
Possesses project management skills
Proficiency in MS Office

Working Experience
2 years of experience
Prior experience in the insurance industry will be an advantage

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.