Job Details
Rosenbauer South Dakota - Lyons SD
Description
ROSENBAUER STATEMENT
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the worlds largest manufacturer of fire equipment we make sure our vehicles production teams and service personnel are ready to do what is necessary to keep communities safe.
POSITION SUMMARY
The Aftermarket Sales Representative is responsible for expanding Rosenbauers market penetration both domestically and internationally. The Aftermarket Sales Representative is responsible for handling customer-initiated requests seeking replacement products. They are responsible for regularly communicating with dealers customers and vendors to ensure accuracy when processing orders and addressing any complaints/discrepancies. The Aftermarket Sales Representative is responsible for continually building and maintaining Rosenbauers relationships with its customers.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauers Mission Vision and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Effectively promote aftermarket machine parts/kits/upgrades by analyzing customers existing machinery and potential needs.
- Provides consistent superior customer service; ensures all customers needs are identified and addressed and maintains a high level of customer satisfaction at all times.
- Builds sustainable relationships and trust with customers through open and interactive communication to encourage repeat business.
- Increase aftermarket sales volume with both existing and new customers.
- Works with customers and dealers to identify customer fabricated parts and coordinate with engineering and production.
- Actively works with customers/dealers to expand sales of loose parts and equipment.
- Partner with dealers to identify their customer base needs.
- Conduct frequent and documented communications with dealers and customers.
- Partner with Aftermarket manager to identify Rosenbauers need to support dealer and customer base.
- Responsible for decisions identifying and fulfilling dealers needs and increase Rosenbauers market shares.
- Works cross-functionally with departments like Production (pumps paint and fabrication) and Engineering to ensure support of customer needs.
- Performs other duties and responsibilities as required by management to meet the needs of the company.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES (KSAs): The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job.
K | Knowledge Education and/or Experience: - High school diploma required.
- Bachelors degree in business administration sales and marketing or finance preferred.
- 1 years of sales or customer service experience required.
- 2 years of industrial parts sales experience within the automotive industry or a manufacturing environment preferred.
- Account management experience preferred.
- Fluency in Spanish German Arabic or Hebrew preferred.
|
S | Skills: Language: - Able to find read and interpret relevant business periodicals professional journals technical procedures or governmental regulations.
- Able to write reports and business correspondence in a professional manner.
- Able to effectively present information and respond to questions from groups of managers clients customers and the general public.
- Able to follow written and verbal directions and communicate new information that could affect project trajectories.
Math: - Able to calculate figures and amounts such as discounts interest commissions proportions and percentages.
Computer: - Able to perform intermediate PC functions in Microsoft Office Suite and MAS 500.
|
A | Abilities: - Able to deal with problems involving a variety of variables in non-standard situations.
- Strong attention to detail.
- Able to read and understand specs.
- Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
- Able to prioritize work and to multitask while adhering to deadlines.
- Able to work with minimal supervision in a team environment.
- Able to understand and follow all safety policies to promote a safe working environment for all.
|
OTHER QUALIFICATIONS | CHECK IF APPLIES | Give Examples as Necessary |
Driving- license | x | May need to travel off site for tradeshows meetings or company related events. |
Driving- Own Vehicle | x | May need to travel off site for tradeshows meetings or company related events. |
Hours of work- Ability to work evenings and/or weekends occasionally | x | As needed to meet the needs of the department. |
Travel- Local | x | May need to travel off site for tradeshows meetings or company related events. |
Travel- Overnight | x | May need to travel off site for tradeshows meetings or company related events. |
Travel- Prolonged Periods | x | May need to travel off site for tradeshows meetings or company related events. |
Qualifications- Other | | |
EOE including disability/veterans.
Required Experience:
Unclear Seniority
Job Details Rosenbauer South Dakota - Lyons SD Full Time Not Specified $28.00 Hourly None Day Admin - ClericalDescription ROSENBAUER STATEMENTAt Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus created with state-of-the-art technology for more than 150 years because when liv...
Job Details
Rosenbauer South Dakota - Lyons SD
Description
ROSENBAUER STATEMENT
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the worlds largest manufacturer of fire equipment we make sure our vehicles production teams and service personnel are ready to do what is necessary to keep communities safe.
POSITION SUMMARY
The Aftermarket Sales Representative is responsible for expanding Rosenbauers market penetration both domestically and internationally. The Aftermarket Sales Representative is responsible for handling customer-initiated requests seeking replacement products. They are responsible for regularly communicating with dealers customers and vendors to ensure accuracy when processing orders and addressing any complaints/discrepancies. The Aftermarket Sales Representative is responsible for continually building and maintaining Rosenbauers relationships with its customers.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauers Mission Vision and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Effectively promote aftermarket machine parts/kits/upgrades by analyzing customers existing machinery and potential needs.
- Provides consistent superior customer service; ensures all customers needs are identified and addressed and maintains a high level of customer satisfaction at all times.
- Builds sustainable relationships and trust with customers through open and interactive communication to encourage repeat business.
- Increase aftermarket sales volume with both existing and new customers.
- Works with customers and dealers to identify customer fabricated parts and coordinate with engineering and production.
- Actively works with customers/dealers to expand sales of loose parts and equipment.
- Partner with dealers to identify their customer base needs.
- Conduct frequent and documented communications with dealers and customers.
- Partner with Aftermarket manager to identify Rosenbauers need to support dealer and customer base.
- Responsible for decisions identifying and fulfilling dealers needs and increase Rosenbauers market shares.
- Works cross-functionally with departments like Production (pumps paint and fabrication) and Engineering to ensure support of customer needs.
- Performs other duties and responsibilities as required by management to meet the needs of the company.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES (KSAs): The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job.
K | Knowledge Education and/or Experience: - High school diploma required.
- Bachelors degree in business administration sales and marketing or finance preferred.
- 1 years of sales or customer service experience required.
- 2 years of industrial parts sales experience within the automotive industry or a manufacturing environment preferred.
- Account management experience preferred.
- Fluency in Spanish German Arabic or Hebrew preferred.
|
S | Skills: Language: - Able to find read and interpret relevant business periodicals professional journals technical procedures or governmental regulations.
- Able to write reports and business correspondence in a professional manner.
- Able to effectively present information and respond to questions from groups of managers clients customers and the general public.
- Able to follow written and verbal directions and communicate new information that could affect project trajectories.
Math: - Able to calculate figures and amounts such as discounts interest commissions proportions and percentages.
Computer: - Able to perform intermediate PC functions in Microsoft Office Suite and MAS 500.
|
A | Abilities: - Able to deal with problems involving a variety of variables in non-standard situations.
- Strong attention to detail.
- Able to read and understand specs.
- Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
- Able to prioritize work and to multitask while adhering to deadlines.
- Able to work with minimal supervision in a team environment.
- Able to understand and follow all safety policies to promote a safe working environment for all.
|
OTHER QUALIFICATIONS | CHECK IF APPLIES | Give Examples as Necessary |
Driving- license | x | May need to travel off site for tradeshows meetings or company related events. |
Driving- Own Vehicle | x | May need to travel off site for tradeshows meetings or company related events. |
Hours of work- Ability to work evenings and/or weekends occasionally | x | As needed to meet the needs of the department. |
Travel- Local | x | May need to travel off site for tradeshows meetings or company related events. |
Travel- Overnight | x | May need to travel off site for tradeshows meetings or company related events. |
Travel- Prolonged Periods | x | May need to travel off site for tradeshows meetings or company related events. |
Qualifications- Other | | |
EOE including disability/veterans.
Required Experience:
Unclear Seniority
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