Service Director
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Job Location:
Washington Court House, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary: We are looking for aService Manager to join our growing team! The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers crafting goals for the department and staying up to date on new product features.
Benefits
- Competitive pay
- Medical dental and vision insurance
- Life insurance
- 401k
- PTO
- Employee discounts
- Career growth opportunities
Responsibilities
- Assist team membersin servicing repairing and explaining each service needed
- Manage technicians in shop for maximum production of vehicle repairs per day
- Stay up to date on new products features accessories and attending product training as required
- Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
- Hire and supervise all service department personnel as well as monitor their performance in servicing customers
- Craft goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
- A minimum of 3 years of experience as a service manager
- Strong focus on providing excellent customer service
- Valid drivers license
- Driven personality eager to improve and able to work within and support internal teams
About Us: At SVG Motors our goal is tomeet and exceed our customers wide variety of car-shopping needs. Were able to do this by providing high standards of customer service across our multiple stores representing top brands such as Ford Chrysler Dodge Jeep RAM Buick GMC Chevrolet and Toyota. We go above and beyond to provide our customers with exceptional value and are always looking for talented individuals who are committed to providing the best possible experience for our customers!
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Director
Key Skills
- Fundraising
- Management Experience
- Coaching
- Analysis Skills
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Mentoring
- Public Speaking
- negotiation
- Supervising Experience
About Company
Job Summary: We are currently seeking dedicated and qualified Certified Technicians to join our team! An Automotive Technician, often called service tech, will ...
