Service Advisor

Rio Rancho, NM - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Position Overview:

As part of the Open Road Collision group DBA Car Crafters Collision we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. Were currently seeking a motivated detail-oriented individual to join our team as a Service Advisor.

Key Responsibilities:

Act as the primary contact for customers and insurance companies throughout the repair process.
Review and verify estimates from insurance companies and our shops estimating staff ensuring accuracy and completeness.
Provide regular status updates to customers maintaining clear and positive communication at every stage.
Submit estimates and necessary supplements to insurance companies for timely processing.
Oversee accounts receivable for assigned vehicles ensuring accurate billing and collections.

Why Work With Us

Team-oriented culture

I-CAR Gold Certified

OEM Certified

Streamlined workflow for increased earning potential

Opportunities for professional growth and certification

Competitive compensation and benefits (discussed upon interview)

Commitment to safety quality and a positive work environment

Requirements

Requirements

Demonstrated ability to work independently and as part of a collaborative team.
High attention to detail and a commitment to delivering top-quality workmanship.
Dependable and customer-focused mindset.
Positive Attitude Self-motivated and takes initiative to deliver exceptional service.
Outstanding Customer Service A customer-first approach is essential.
Organizational Skills Able to handle multiple tasks with strong attention to detail in a fast-paced environment with frequent interruptions.
Computer Skills Strong computer proficiency with experience in CCC One estimating and management software preferred but not required.
Team Player Energetic personality and collaborative attitude contributing to a supportive and positive work environment.
Must be 18 years or older to apply.

Required Experience:

Unclear Seniority

Full-timeDescriptionPosition Overview:As part of the Open Road Collision group DBA Car Crafters Collision we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the rep...