Job Summary:
As a Remote Travel Support Advisor you will provide professional virtual assistance to travelers around the world. Youll answer inquiries handle logistics and ensure each clients journey is seamless from booking to return. This role is ideal for individuals who are tech-savvy empathetic and passionate about service excellence.
Responsibilities:
-
Manage client communications via phone email or chat.
-
Support with itinerary changes travel documentation and confirmations.
-
Resolve travel concerns quickly and effectively.
-
Maintain detailed records of interactions and updates.
-
Uphold company standards for service and responsiveness.
Key Qualities & Qualifications:
-
Exceptional written and verbal communication.
-
Organized reliable and adaptable in a virtual setting.
-
High emotional intelligence and empathy.
-
Tech-proficient (CRM systems Google Workspace online communication tools).
-
Strong customer-service orientation.
Job Summary: As a Remote Travel Support Advisor you will provide professional virtual assistance to travelers around the world. Youll answer inquiries handle logistics and ensure each clients journey is seamless from booking to return. This role is ideal for individuals who are tech-savvy empathetic...
Job Summary:
As a Remote Travel Support Advisor you will provide professional virtual assistance to travelers around the world. Youll answer inquiries handle logistics and ensure each clients journey is seamless from booking to return. This role is ideal for individuals who are tech-savvy empathetic and passionate about service excellence.
Responsibilities:
-
Manage client communications via phone email or chat.
-
Support with itinerary changes travel documentation and confirmations.
-
Resolve travel concerns quickly and effectively.
-
Maintain detailed records of interactions and updates.
-
Uphold company standards for service and responsiveness.
Key Qualities & Qualifications:
-
Exceptional written and verbal communication.
-
Organized reliable and adaptable in a virtual setting.
-
High emotional intelligence and empathy.
-
Tech-proficient (CRM systems Google Workspace online communication tools).
-
Strong customer-service orientation.
View more
View less