Area Manager, FC

*このポジションの勤務地は千葉県流山市です

物流未経験からキャリアアップ可能なポジションです前職ではアパレルや飲食小売営業職アミューズメントコールセンターなど全く違う業種で働かれていた方が数多く活躍されています私達と一緒に新たにAmazonの歴史を作り上げましょう

現在は当たり前となったお急ぎ便お届け日時指定便当日便はお客様の利便性を追求し実現した日本発の配送サービスですそのサービスを実現しているのはAmazonの心臓部である物流拠点フルフィルメントセンター以下FCの仕組みにありますFCは最新の自社テクノロジーを導入する事で更なる最適化に挑戦し続けている事業であり日本で2005年に開業して以来現在25拠点以上に成長しました本年も継続して事業の拡大に伴い私達と一緒にお客様起点に考えチームメンバーの育成を含めた更なるイノベーションを自身から発信していただける情熱的な仲間ライフワークハーモニーな環境創出に寄与出来る仲間をエリアマネージャーとして募集します

業務内容
エリアマネージャーには他業種職種も含めこれまでの経験スキルを活かし改善点を模索しながら先進テクノロジーとPeople Firstの考え方で各種プロジェクトをリードやピープルマネージメントを行っていただきますまたエリアマネージャーは部署内の一つの工程を担当し上司の示す部署全体の方針や安全品質生産性の年間目標に沿って担当工程における改善を積み重ね日々の計画進捗実績管理に責任をもち活動いただきます

具体的な業務は以下の通りです

① チームメンバーの育成とサポート
現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わりメンバーからの意見に基づく職場改善によりエンゲージメントを高めますまた数名から数十名のチームのマネージャーとして業務上の知識スキルアマゾンカルチャー等の指導を行うことはもちろん部下の悩みに傾聴し問題の解決に向けて自ら動きますさらに部下の勤怠や労働時間等の把握管理を適切に行います

② 担当プロセスの安全品質作業効率の向上
マネージャーはそれぞれ特定のプロセスを担当しそのプロセスの安全品質作業効率の向上をリードします日々の安全活動品質チェックに加え作業環境の改善トレーニングの進捗管理など多岐にわたる改善活動が該当します問題を特定し対策を立案しチームメンバーを巻き込みながら実行に移し結果を出していくことが求められます

③ 日々のオペレーション対応
FCはAmazonの豊富な品揃えを実現する巨大な物流拠点です商品を入荷在庫として管理し注文があった商品を出荷するという一連の流れの中で計画を立案し管理していただきます日々のオペレーションにおいてお客様にお約束した納期を確実に守るため物量の上振れや下振れ急な労働力不足システムトラブル等の変動要素に際し適切に判断して対応していくことが求められます

④ プロジェクトリーダーとして改善を推進
Amazonでは日々改善が推進されていますエリアマネージャーは通常業務と並行して安全上のリスクや生産性を改善するプロジェクトのリーダーとしてFC内の年次/月次プロジェクト活動を推進しますこれらのプロジェクトにおいては関連部署との協業やファミリーデイ社員の家族をFCに招待する会等のFCのイベントに実行委員として参画することも含まれます

働き方
勤務形態1ヶ月単位の変形労働時間制のシフト勤務
勤務時間1日8時間勤務1ヶ月を平均して1週間40時間を超えない範囲で設定します
休日年間120日月平均10日
原則日勤夜勤含めた23シフトで会社が決定し遅くとも当月末日までに翌月分をお伝えしますシフトは日勤夜勤の間にも必ず公休を挟み負担が少ないよう配慮しています拠点によっては1日10時間勤務となる場合がありますが出勤日数を減らし1週間40時間を超えない範囲で設定します

福利厚生
下記ページをご確認ください
福利厚生 アマゾンジャパンキャリアサイト

教育制度
入社後約1週間はAmazonのリーダーとして必要な会社のカルチャーやFCの基本的な業務を一通り学ぶことができる座学の機会を提供します各部署へ配属後はトレーニングマネージャーのもとOJTで工程知識やツールの使用方法など基礎知識を学んでいきますトレーニング資料も完備しており相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので未経験者も安心してスタートができる環境です
最先端の物流システムを学ぶことはもちろん年齢性別国籍問わず様々な仲間と日々の業務を通して次のステップとなるビジネススキルを学ぶことができます

キャリアパス
エリアマネージャーからキャリアをスタートし入荷/出荷チームの統括マネージャーそしてFCの拠点長となった実績も多数ありますまたAmazonでは社内公募制度があり国内外問わず他部署や異なる職種への異動にチャレンジし社内で多様なキャリアを築くチャンスもありますAmazonではご自身で学び成長することを推奨しキャリア開発できるようサポートを行っています

会社のカルチャー
Amazonでは全員がリーダーです個人の裁量に任される部分が多く社員の個々の可能性を最大限に伸ばす事を重視しています様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です
また年次有給休暇の取得を積極的に推進しており働くプライベートも充実できる環境です
失敗に寛容な文化まずは試してみることにこだわります好奇心を持って学びます時にはリスクを取り計画通りいかなかったとしてもよりよい成果に繋げられることが私たちの強みだと信じています

最後に募集しているポジションや組織お仕事の詳細については以下のリンクよりご確認いただけます

FCで働くリーダーのインタビューエリアマネージャー
フルフィルメントセンター部門のご紹介フルフィルメントセンター (FC)
職種オペレーション

FC内の様子も下記動画からご覧いただけます
一部の拠点のみとなりますがより職場環境をイメージ出来るかと思いますのでぜひご覧ください
市川FC / 相模原FC / 多治見FC

Amazon は多様かつインクルーシブな職場づくりを目指していますAmazonは男女雇用機会均等法を順守しています人種 出身国性別性的指向障がい年齢その他の属性によって差別することなく平等に採用選考の機会を提供しています障がいをお持ちの方は以下をご覧ください location of this position is Nagareyama City Chiba Prefecture.

This is a position where you can advance your career even if you have no experience in logistics. Many people who have worked in completely different industries such as apparel food and beverage retail sales amusement and call centers in their previous jobs are active. Lets create a new Amazon history together!

The now commonplace express delivery specified delivery date and time delivery and same-day delivery are delivery services originating in Japan that were realized in pursuit of customer convenience. The system of the logistics base and fulfillment center (hereinafter referred to as FC) which is the heart of Amazon makes this service possible. FC is a business that continues to challenge further optimization by introducing the latest in-house technology and since opening in Japan in 2005 it has grown to more than 25 locations. As our business continues to expand this year we are looking for area managers who are passionate colleagues who can think from the customers perspective with us and send out further innovations including training team members and colleagues who can contribute to creating a harmonious environment in life work.

Job Description
The Area Manager will utilize his/her experience and skills including those in other industries and occupations to seek areas for improvement and will lead various projects and manage people with advanced technology and a People First addition the Area Manager will be in charge of one process within the department and will be responsible for daily planning progress and performance management accumulating improvements in the process in question in line with the departments overall policy and annual goals for safety quality and productivity indicated by his/her supervisor.

Specific duties are as follows.

① Development and support of team members
As a manager at the forefront of the field he/she will actively engage with team members and increase engagement by improving the workplace based on the opinions of addition as a manager of a team of several to several dozen people he/she will not only provide guidance on business knowledge and skills Amazon culture etc. but will also listen to the concerns of subordinates and take action to solve addition he/she will properly grasp and manage the attendance and working hours of subordinates.

② Improvement of safety quality and work efficiency of assigned processes
Each manager will be in charge of a specific process and lead the improvement of safety quality and work efficiency of that addition to daily safety activities and quality checks this position covers a wide range of improvement activities including improving the work environment and managing training progress. You will be required to identify problems develop countermeasures and implement them while involving team members to achieve results.

③ Response to daily operations
FCs are huge logistics hubs that realize Amazons rich product lineup. You will plan and manage the flow of receiving products managing them as inventory and shipping ordered order to ensure that we meet the delivery deadlines we promise to customers in daily operations you will be required to make appropriate judgments and respond to variable factors such as ups and downs in volume sudden labor shortages and system problems.

④ Promoting improvements as a project leader
Amazon promotes improvements every parallel with their regular duties area managers will promote annual/monthly project activities within the FC as project leaders to improve safety risks and productivity. These projects also include collaboration with related departments and participation as executive committee members in FC events such as Family Day (a gathering to invite employees families to the FC).

Work style
-Work style: Shift work with a monthly flexible working hours system.
-Work hours: 10 hours per day set within a range not exceeding 40 hours per week on average per month.
-Holidays: 169 days per year (14 days per month on average)
*As a rule the company will decide on 2-3 shifts including day and night shifts and will inform you of the next months shifts by the end of the month at the latest. Shifts are designed to reduce the burden by ensuring that there are public holidays between day and night shifts.

Welfare
Please see the following page.
Welfare Amazon Japan Career Site

Education system
After joining the company you will have the opportunity to attend classroom lessons for about a week to learn about the company culture and basic FC work required to be an Amazon leader. After being assigned to each department you will learn basic knowledge such as process knowledge and how to use tools through OJT under the supervision of a training manager. Training materials are also provided and we support each other until you are independent while checking each others progress so it is an environment where even inexperienced people can start with confidence.

Not only can you learn the latest logistics system but you can also learn the next step in business skills through daily work with various colleagues regardless of age gender or nationality.

Career path
There are many achievements where people started their career as area managers became general managers of the receiving/shipping team and became FC base addition Amazon has an internal recruitment system and there are opportunities to challenge transfers to other departments and different positions both domestically and overseas and build diverse careers within the company. Amazon encourages people to learn and grow on their own and supports them in their career development.

Company culture
Everyone at Amazon is a leader. Many parts are left to individual discretion and we place importance on maximizing the individual potential of employees. It is an environment where employees with various backgrounds can take on challenges regardless of position or role utilizing the diverse experiences and skills they have acquired in their previous jobs.

In addition we actively promote the acquisition of annual paid leave so it is an environment where you can enrich both work and private life.

A culture that tolerates failure: We are committed to trying things first. We learn with curiosity. We believe that taking risks and using them to achieve better results even if things dont go as planned is our strength.

Finally you can find out more about the positions we are recruiting for the organization and the work in detail at the links below.

Interview of FC LeaderArea Manager
Introduction to the Fulfillment Center departmentFulfillment Center (FC)
Job TypeOperations

*You can also see inside the FC in the video below!

Although it is only available at some locations please take a look as it will give you a better idea of the work environment!

Ichikawa FC / Sagamihara FC / Tajimi FC

Amazon aims to create a diverse and inclusive workplace. Amazon complies with the Equal Employment Opportunity Act. We provide equal employment opportunities without discrimination based on race nationality sex sexual orientation disability age or other attributes. If you have a disability please see the following. job description

- 4年制大学学士号または4年以上の社会人経験
- パソコンスキル初級例えばエクセルで四則演算ができるレベル
- ビジネスレベルの日本語力
- 4-year university bachelors degree or 4 years of work experience
- Beginner level computer skills
- Business level Japanese

- スキル経験
- 業界を問わずスタッフの指導やチームリーダーの経験がある方3年以上の業務経験
- 5人程度のマネジメント経験勤怠パフォーマンスマネジメントを含む
- 定量的なデータ分析をもとに業務カイゼン標準化を実施した経験
- パソコン中級レベル以上例えばエクセルでVLOOKUPピボットマクロ等
- 読み書きレベルの英語力
- 人物像
- お客様の為に何ができるか/どうあるべきかとカスタマー起点で課題や改善点を考え行動ができる方
- 意見の異なる他者に対しても敬意を持って接することができ周囲と信頼関係を築くことが出来る方
- 現状に満足せず自分の責任範囲外でも組織やカスタマーの為に積極的に課題提起と行動ができる方
- 今よりも成長したいという思いがあり新しいスキルや知識の習得に前向きに取り組める方
- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きである方
- 情報が不足している場合や曖昧な状況下であっても解決策に向かって迅速に行動に移すことができる方
- Skills and Experience
- Experience in training staff or leading a team regardless of industry (3 years or more of work experience)
- Experience managing about 5 people (including attendance and performance management)
- Experience in implementing operational kaizen and standardization based on quantitative data analysis
- Intermediate level or higher in PC skills (e.g. VLOOKUP pivot macros in Excel etc.)
- Reading and writing level English
- Personality
- Able to think about issues and points of improvement from the customers perspective asking What can we do for our customers/how should we be
- Able to treat others with respect even when they have different opinions and able to build trusting relationships with those around them
- Able to proactively raise issues and take action for the organization and customers even if it is outside of their own area of responsibility without being satisfied with the current situation
- Able to grow more than they are now and proactively work on acquiring new skills and knowledge
- Able to contribute to an inclusive culture and work in a diverse group
- Able to take quick action toward a solution even when information is lacking or in an ambiguous situation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.