Senior Manager, Technical Services
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Allied everything starts with the role of SeniorManager Technical Services you will create a workplace culture that is consistent with the overall vision mission strategy and values to lead a team projects and budgets preparation and to ensure the properties are performing to expectations relative to building systems customer service excellence physical attributes and curb appeal by delivering on the following responsibilities.
Who are you
We are building upon our achievements at Allied and the future is exciting. How can we be so sure We have people like youengaged risk-takers who consistently deliver their best.
Throughout your career you have stood out for your pursuit of excellence. You are self-motivated take ownership and lead by doing so you elevate your team and collaborate towards your collective goals.
Above all you are excited by Allieds mission and the contribution we make to improve cities and communities.
What will you do
- Comply with company policies and standard operating procedures and take accountability for implementing and enforcing building standards and efficiencies.
- Ensure compliance with all national provincial and municipal legislation regulations and codes including health and safety environmental programs studies and inspections
- Implement operational best practices to align your portfolio with Allieds National Operating Framework.
- Provide subject matter expertise (SME) to upper management and act as a conduit of property issues and operational activities to the operations teams.
- Actively participate in development and implementation of national conformance strategic sourcing and procurement standards.
- Responsible for overseeing building commissioning maintenance and operations such as HVAC Life and Safety elevating devices building envelope electrical and data distribution and other related equipment and systems.
- Conduct routine inspections on all site mechanical electrical and HVAC systems and related equipment including but not limited to water treatment boilers heat pumps roof top units air conditioners on a regular basis to ensure equipment is maintained in good working order.
- Oversee the preventive maintenance platform and all related modules.
- Execute all preventative maintenance tasks as prescribed on all equipment and systems and modify tasks and information as required
- Ensure that all fire protection equipment & systems are inspected & tested at recommended intervals for proper operation to meet legislative requirements and ensure tenant and customer safety.
- Ensure seasonal building requirements and services such as ice and snow clearing salting seasonal decorating and grounds keeping are met. Ensure that work is carried out appropriately and according to the service agreements.
- Yardi FM and Tenant requests requirements: audit response times monthly on all tenant and preventive maintenance requests ensure all services performed are recorded in the system and review on regular basis all relevant reports make recommendations and deliver solutions to improve the service level.
- Develop audit management tools and schedules to ensure compliance quality control and internal best practice execution.
- Establish and provide monthly/quarterly KPI report.
- Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving issues as required. Follow up with the tenants to ensure they are satisfied with the work.
- Manage the procurement of all supplies and services required for property/portfolio by
- Reviewing service contracts overseeing RFP processes and providing input on supplier selection.
- Ensure service contracts are enforced service levels are achieved and contractors are adequately supervised when on site.
- Own the development and approval for capital budgets within the assigned portfolio and work closely with Portfolio Operations in the preparation of building operating budgets.
- Actively participate in Budgeting monitoring and execution of all regional &/or National building operations initiatives and programs.
- Lead the planning and execution of condition assessments life cycle analysis and feasibility studies in the portfolio.
- Lead the preparation & ongoing maintenance of capital budgets for all buildings in the portfolio.
- Adhere to & lead full enforcement of Allieds Emergency Management Protocol (EMP) and Emergency Response Plan (ERP)
- Ensure proactive maintenance and operation and lead contingency planning and implementation at property/portfolio
- Collaborate and communicate regularly with the Portfolio Operations team to ensure department objectives are met.
- Work closely with Portfolio Operations Leasing Construction and Development teams on tenant improvement work landlords work capital improvements and/or base building projects. This includes timely turnover and preparation of vacant premises.
- Work closely with Portfolio Operations to ensure Allieds street to suite requirements are always met and maintained
- Develop and sustain cooperative and collaborative working relationships with all internal functional teams vendors users/occupants and the community.
- Complete assigned duties with respect to Allied Sustainable Well Being and User Engagement Programs.
- Participate in the certification process for BOMA LEED WELL if applicable.
- Responsible for properties transition from development to full occupancy.
- Respond to after hour calls and/or emergencies when required.
- Direct root cause analysis related to operational failures and oversee implementation of corrective actions.
- Implement lessons learned from portfolio reviews and integrate into national operating standards
- Complete any other duties as required.
- Oversee the performance of a large portfolio with complex buildings.
- Lead mentor coach and develop all direct and indirect reports by fostering team spirit knowledge-sharing empowerment and unity among all departments and managing performance through ongoing conversations/feedback and goals.
- Participate in Talent Management activities including identifying staffing needs interviewing and selecting candidates onboarding and training new employees and performance management.
- Ensure all direct and indirect reports are cross trained on all the buildings in their respective pool of buildings.
- Oversee job tasks work schedules overtime and holidays for all direct and indirect reports.
- Ensure Building Operators present an acceptable appearance while performing the duties of their position including being in full uniform while on duty.
Leadership Responsibilities
What are we looking for
- Minimum 10 years of experience in Commercial Real Estate Facility Management and/or Project Management.
- Minimum 5 years of hands-on experience in physical plant operations HVAC/BAS plumbing electrical fire alarm and other related equipment and systems.
- Minimum 7 years of leadership experience including experience managing managers.
- Minimum 3 years of experience in construction project management.
- Experience with managing budgets and performance through KPIs.
- Experience in establishing and implementing best practices and policies.
- Engineering Degree (Civil/Mechanical/Electrical) or a related degree.
- FMA Stationary Engineer 3rd Class or equivalent would be an asset.
- PMP designation would be an asset.
- Strong knowledge of building operations and troubleshooting of building systems including but not limited to: HVAC electrical plumbing building automation life safety building envelope etc.
- Strong Knowledge of Occupational and Safety Act Knowledge of Workplace Hazardous Materials Information Systems (WHMIS) and First Aid and CPR training.
- Advanced ability to read and interpret plans drawings blueprints and specifications (CAD advanced knowledge).
- Strong Knowledge of Provincial Building Code & Regulations Canadian Electrical Code Provincial Fire Code Electrical Safety Authority and ASHRAE standards.
- Through knowledge of sustainability best practices including energy management net zero initiative waste management procurement best practices and ESG reporting.
- Proven experience in managing and budgeting capital projects.
- Solid understanding of sourcing/procurement building systems and maintenance vendor management and customer service.
Who are we
Allied Properties REIT (TSE:) is a leading owner and operator of distinctive urban workspace in Canadas major cities. Allieds business is providing knowledge-based organizations with distinctive urban environments for creativity and connectivity.
We are also a great place to work. Allied is listed as a 2025 Best Employer in Canada as part of Mercers Best Employers global certification which distinguishes organizations that demonstrate strong results in employee engagement organizational agility engaging leadership and talent focus.
We are committed to hiring the most qualified candidates with a dedication towards supporting diversity equity and inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender ethnicity origin sexual orientation disability and socioeconomic background.
Note: If you require any form of accommodation during the recruitment and selection process please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Required Experience:
Senior Manager
Key Skills
- Project Management Methodology
- Program Management
- SOAP
- Agile
- Oracle EBS
- Apache Pig
- Adobe Experience Manager
- Jira
- Release Management
- Scrum
- SAS
- SDLC
About Company
ALLIED TECHNICAL WORKS is one of the leading Electro Mechanical Contractors in the United Arab Emirates. We contend to provide unmatched solutions in fields of Air Conditioning, Plumbing, Drainage, Fire-fighting, Low current system etc…… With minimum capital and operati ... View more
