Sales Support Analyst II
Sales Support Analyst II
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Salary Not Disclosed
1 Vacancy
Job Description
** This is a hybrid role based out of our HQ office near Carlsbad CA. The expectation is for employees to be in-office 4 days or more per week depending on business need. This in-office expectation is subject to change at business discretion.**
ABOUT THE POSITION
The Sales Support Analyst II is a key partner to the wholesale sales team providing operational and analytical support to drive revenue growth and improve sales efficiency. This role supports order processing and reporting coordinates internal and external sales events and maintains sales order data integrity. The position also acts as a liaison between Sales Customer Service Marketing and other internal departments to ensure timely and accurate execution of sales initiatives.
This position requires someone who is detail-oriented organized and thrives in a fast-paced deadline-driven environment. The ideal candidate is a self-starter who takes initiative communicates effectively and works collaboratively with cross-functional teams.
HOW YOULL MAKE A DIFFERENCE
Sales Operations and Systems Support
Maintain and update internal customer and prospect databases ensuring accurate contact and profile information
Use internal sales software and Microsoft Excel (including Pivot Tables) to extract analyze and summarize data for reporting and decision-making purposes
Complete customer templates enter orders send stock lists and run sales activity reports to support Sales
Support preparation of sales briefs and presentations by compiling relevant sales order data and account insights
Liaise with Customer Service and Marketing to coordinate product setup and online execution needs
Manage vendor catalog maintenance contract support digital PDP imager Provide ongoing sales support including account communication operational reviews and driving reorders through weekly outreach
Regional Sales Support/Order Book Management
Collaborate with internal and external sales reps to facilitate seasonal sell-in process
Partner with Account Operations and Sales Reps to monitor order status resolve credit holds and maintain open orders
Communicate style drops changes and UPC setups to customers and reps ahead of deadlines
Monitor and maintain open orders keeping sales reps and customers informed of status
Provide return authorizations for product or warranty issues
Collaborate with customers and internal Accounting on invoice and credit resolution
Meeting Planning and Support
Coordinate logistics for Key Account meetings including room setup materials and technical support
Assist in the preparation and execution of internal and external sales events meetings and tradeshows
Attend events as needed to provide onsite support ensuring seamless execution
YOU HAVE
Bachelors degree or equivalent combination of education and experience
3 years experience with EDI and related software
Strong understanding of sales processes seasonal cycles and wholesale operations (apparel industry preferred)
Strong interpersonal skills with the ability to work cross-functionally
Advanced Microsoft Excel skills proficiency in Word and PowerPoint required
Self-motivated proactive and able to work independently with minimal supervision
Effective project management and multitasking skills with a keen attention to detail
Problem-solving mindset and ability to work under deadlines
Experience in the outdoor industry and/or apparel business is a plus
ERP system experience is strongly preferred familiarity with order entry and vendor setup processes
Occasional account-related travel (12 times annually)
This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process please notify your recruiter.Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Material job duties that will be considered in evaluating criminal convictions post-conditional offer of employment include cash handling working with minors servicing the public and access to customers confidential information.Salary Range: $62200 - $96600*Pay decisions are determined by multiple factors including what the market is paying a candidates capabilities and skills years of experience and internal equity.At Columbia Sportswear Company were proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical social/emotional financial career and community. Benefits that can protect your familys financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical dental vision life Insurance disability flexible spending accounts health savings account and an assortment of voluntary benefit offerings (accident critical illness hospital indemnity and legal services). In addition Columbia offers EAP which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application please reach out to with the Subject: Applicant Assistance Requested.Required Experience:
IC
Employment Type
Full-Time
