Veterinary Client Service Representative- Internal Medicine
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Job Location:
La Mesa, CA - USA
Hourly Salary:
$ 22 - 25
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at Pet Emergency & Specialty Center - East County
Veterinary Client Service Representative - Internal Medicine
Day Full - Time
Schedule: Monday - Thursday 9:00 AM- 8:00 PM
La Mesa California
*This is an on-site full-time position.*
Experience & Skills Requirements:
- 3 years of veterinary clinical/hospital experience required
- Veterinary Emergency or Specialty experience preferred
- Vet Assistant experience preferred
- High school diploma or equivalent
- EzyVet Experience preferred
Role Responsibilities:
- Greet clients and their pets with prompt professionalism and courtesy
- Present treatment plans
- Provide options to clients and obtain signatures on corresponding legal forms
- Invoice for services by accurately receiving and processing payments
- Discharge outgoing patients
- Schedule and confirm appointments and rechecks
- Maintain all aspects of workplace organization and cleanliness
- Answer incoming phone calls and coordinate client callbacks
- Request medical records from primary rDVM office and update patient charts
- Maintaining all aspects of medical documentation and record keeping
- Email records as requested to clients and rDVMs
- Support veterinarians to ensure quality veterinary care advocate for pets and educate clients
- Perform other duties as assigned
About the Hospital
Pet Emergency and Specialty Center East Countyis alarge multispecialty and emergency veterinary hospitallocatedinLa Mesafocusing onproviding exemplary specialty and emergency care to our community.
We are open24/7.
ServingLa Mesa El Cajon Spring Valley and San Diego.
Benefits our care in action
Thrive offers a suite of benefits to support team members emotional physical professional and financial addition to our health and life insurance and short- and long- term disability plans we offer eligible team members:
- Competitive pay
- 401 (k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer- sponsored childcare and elder care
- personalized care for every family-forming journey
- Free CE courses
- Pet Perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges andlessbarriers.
We listen to your needs and then meet them. Through training and free CE experiences your career development can flourish. And in our locally rooted nationally connected communityyoullbe able to make connections access opportunities and find support with ease.
Support for you is as vital as the support you provide.
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals.Take advantage of our comprehensive learning and skill-building programs to enhance yourexpertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses- ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty hospital type or environment- across the nation
- Leadership training for a thriving and long career in the veterinary profession
Compensationnegotiable based on credentials and experience with a hourly pay rate starting at$22-$25/hour. The actual rate offered will carefully consider a wide range of factors including your skills qualifications experience and location. This pay rate includes shift differential pay.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and aconnected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and ourlocally rooted nationally connectedhospitalsbenefitfromThrivesextensive resources whilemaintainingtheir unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.
Required Experience:
Unclear Seniority
Key Skills
- Dermatology
- Marketing and Merchandising
- Corporate Risk Management
- Kpo
- Accident Investigation
- Content Management
About Company
Thrive Pet Healthcare is a nationwide network of veterinary clinics, including emergency vets, urgent care vets, primary care vets, and specialty vets.
