Behavioral Health Case Manager III, NV 988 After Hours

Anticipated End Date:

Position Title:

Job Description:

A proud member of the Elevance Health family of companies Carelon Behavioral Health formerly Beacon Health Options offers superior clinical mental health and substance use disorder management a comprehensive employee assistance program work/life support specialty programs for autism and depression and insightful analytics to improve the delivery of care.

Behavioral Health Case Manager III NV Crisis 988
Location: 9133 W Russell Rd. Las Vegas NV 89148

Virtual: This role enables associates to work virtually full-time with the exception of required in-person training sessions providing maximum flexibility and autonomy. This approach promotes productivity supports work-life integration and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment unless an accommodation is granted as required by law.

Work Schedule: 12am-8:30am PST - Sunday-Thursday

We operate 24 hours a day 7 days a week 365 days out of the year. This is a 24-hour call center shifts include weekends and holidays.

Training will be conducted Monday-Friday 8:00am-4:30pm PST for 3 weeks.

The Behavioral Health Case Manager III is responsible for screening assessing training and providing telephonic intervention/de-escalation for helpline callers using established protocols to determine an immediate course of action.

How you will make an impact:

• Takes inbound calls from individuals needing support services or who may be in crisis.
• Serves as a key resource and mentor to Clinical & Referral Specialists.
• Assists with more complex cases & calls.
• Will provide clinical consults on cases when no BH Manager is available on shift.
• Performs safety screenings and assessments while using clinical judgement to discern presence and acuity of risk to the safety of the individual or others.
• Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the individuals needs and develop a plan of action in collaboration with the individual.
• Completes appropriate timely and accurate documentation of interactions in accordance with established criteria.
• Provides linkage follow-up as directed to assure individual accessed services.
• Coordinates with other agencies organizations and individuals to insure optimal use of resources services and natural support systems.
• Completes other projects and tasks as assigned by BH Manager.
• Assist in mentoring and developing new team members as assigned.
• Assist in developing and maintains resource and referral database.

Minimum Requirements:

• Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing and minimum of 4 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
• Current active unrestricted independent clinical Nevada license such as RN LCSW LCPC (as allowed by applicable state laws) LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in Nevada is required.
• Extensive experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders required.
• Managed care experience required.

Preferred Skills Capabilities and Experiences:

• Licensed Alcohol and Drug Counselor is strongly preferred.
• Call center experience is strongly preferred.
• Crisis related experience is strongly preferred.

For candidates working in person or virtually in the below location(s) the salary* range for this specific position is $77364 to $116046

Location: Nevada

In addition to your salary Elevance Health offers benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender race or any other category protected by federal state and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location work experience education and/or skill level. Even within the range the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned vested and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee

remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

Job Level:

Workshift:

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success - for our consumers our associates our communities and our business.

We offer a range of market-competitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.