Internal IT Systems Administrator
Internal IT Systems Administrator
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Job Description
We are a leading Managed Service Provider (MSP) that delivers enterprise-class IT services nationwide. While our core business is supporting external clients this role is dedicated to supporting our internal IT infrastructure and employees. With nearly 400 team members across multiple locations our internal IT environment is complex dynamic and critical to our success.
We are seeking a strong Internal IT Systems Administrator to manage the systems tools and infrastructure our employees rely on every day. This is not a client-facing role; instead you will be the go-to resource for ensuring our internal teams stay productive secure and connected.
Key Responsibilities:
- Manage and support internal IT systems including Microsoft 365 Teams SharePoint Intune and other collaboration platforms.
- Oversee internal networking firewalls VPNs and security solutions.
- Provide Tier 2/3 support for escalated internal IT issues across endpoints (Windows/Mac) servers and cloud platforms.
- Administer internal SaaS applications identity management (Azure AD/Entra) and licensing.
- Support onboarding/offboarding of employees (accounts hardware access control).
- Partner with security and compliance teams to ensure internal environments meet standards.
- Own patch management endpoint protection and device lifecycle management.
- Drive internal IT projects (infrastructure upgrades process automation new system rollouts).
Qualifications:
- 5 years of IT administration experience in a mid-to-large enterprise environment.
- Strong expertise with Microsoft 365 ecosystem (Exchange Online Teams Intune Entra ID).
- Experience managing hybrid cloud/on-prem environments (VMware Hyper-V or Azure preferred).
- Familiarity with endpoint management across Windows and macOS.
- Strong networking knowledge (firewalls VLANs VPN SD-WAN).
- Scripting/automation skills (PowerShell preferred).
- Excellent troubleshooting skills with a proactive mindset.
- Strong communication skills; able to work with both technical and non-technical staff.
Physical Requirements:
The physical requirements below describe the essential job functions needed to complete this job.
- Consistent hand and finger dexterity necessary to operate computer equipment
- Consistently required to sit stand walk talk hear and see
- Routine use of hands to type
- Occasional need to stoop kneel crouch twist crawl reach and stretch
- Occasional need to walk around the office
- Consistent vision abilities required; close vision depth perception and ability to focus
- Occasional need to lift and/or move up to 30 pounds
Work Environment/Conditions:
- The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
- Work is in an open office environment with steady conversation and interruption
Benefits:
- Incredible company culture
- Medical/Dental/Vision health plans
- HSA/FSA participation based on insurance plan
- PTO/Sick/Holiday pay
- Ability to contribute to Long-term Disability and Short-Term Disability plans
- Dependent Care FSA
- Paid Parental Leave
- 401K participation
- Explosive company growth
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities duties and skills required of the individual(s) holding this position.
Required Experience:
Unclear Seniority
Employment Type
Intern
