We anticipate the application window for this opening will close on - 11 Nov 2025

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

The Senior IT Manager is a leadership role focused on developing and delivering business and technology programs to execute Diabetes operating units e-commerce and digital marketing technology strategy to achieve revenue targets and increase profitability.

This position is an exciting opportunity to work with Medtronics Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential enabling us to operate with greater speed and agility. As a separate entity we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Our mission drives the need to be a highly skilled flexible extremely efficient versatile and agile in software product development for the benefit of our patients with Type 1 and Type 2 diabetes in need of intensive insulin therapy.

Diabetes impacts over500 millionpeople around the world thats roughly one in 10 adults. That means you probably know someone affected by this disease. At Medtronic our Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. Were committed to meeting people with diabetes where they are in their journey always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers with greater freedom and better health helping them achieve better glucose control while spending less time managing their disease

Responsibilities may include the following and other duties may be assigned.

• Provides front line leadership for those involved in the development design delivery and optimization of ecommerce & marketing technologies and systems supporting company business processes and objectives.

• Performs analysis selection and modification of enterprise systems and application software to meet business needs.

• Coordinates cross functional delivery of services to user groups and ensures IT service is uninterrupted.

• Provides direction for the effort required to protect the companys data tools and information systems.

• Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.

• Provides motivational thought and technical leadership to the team.

• Analyzes market trends customer needs and competitive landscape to drive innovation across the business area.

• Develops and implements solutions to optimize customer experience including website design user designs and flows.

• Communicates and conducts briefings with leadership team regarding ongoing operations and strategic initiatives.

• Creates workforce and staffing plans manages budget and allocate resources effectively to achieve business goals. Hire develop and evaluate personnel to ensure the efficient operation of the function.

Minimum Requirements:
Requires a Bachelors degree and a minimum of 7 years of relevant experience with 5 years of managerial experience or advanced degree with a minimum of 5 years of relevant experience with 5 years of managerial experience.

Nice to Haves:

• Bachelors degree in engineering science or technical field and minimum of 10 years of relevant experience with 7 years of managerial experience or advanced degree with a minimum of 8 years of relevant experience with 7 years of managerial experience.

• Broad management and leadership knowledge to lead multiple global teams and detailed functional and operational expertise in digital transformation and customer experience.

• Proficient in delivering end to end enterprise solutions for digital marketing and ecommerce platform leveraging AI solutions

• Knowledge in developing presenting strategic vision story and corresponding business values to leadership teams across IT marketing sales and customer experience.

• Strong experience working with content management systems (CMS) platforms (e.g. AEM Drupal etc.) to manage and optimize web content and knowledge of digital asset management (DAM) systems for organizing storing and distributing digital assets across channels.

• Proven experience in digital marketing campaign management across multiple channels like email social search etc..

• Hand-on experience with e-commerce platforms (like Salesforce Adobe Commercetools etc.) to drive sales growth.

• Experience in implementing advance digital communication tools including SMS / email promotional campaigns transactional communications etc. and AI-driven personalization.

• Familiarity with chatbots and conversational AI for enhanced customer engagement.

• Ability to Design and optimize self-service features within online portals to improve customer experience and reduce support calls.

• Demonstrated ability to collaboratively work in a matrix organization and positively influence strategy and outcomes.

• Excellent problem-solving and critical thinking skills with focus on improved system performance outcomes and positive business impact.

• Strong written and oral communication skills (timely clear concise accurate conclusive influential targeted to audience).

• Good negotiation skills to align and work towards shared outcome-based goals.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$156000.00 - $234000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.