Executive Housekeeper | Tarrytown House Estate | Tarrytown, NY

Tarrytown, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What Youll Do:

Directs institutional housekeeping program to ensure clean orderly and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.

RESPONSIBILITIES:

Maintains room quality based on hotel and Franchise objectives.
Establishes maintains and trains standards and procedures for cleaning and safe working conditions in the housekeeping department.
Works to ensure high scores for cleanliness and other housekeeping related items on all Franchise inspections.
Develops and maintains a deep cleaning schedule.
Inspects or delegates inspections of all guest rooms cleaned by room attendants.
Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained.
Ensures final inspection of all housekeeping-related work.
Initiates new procedures to increases efficiency of labor and safe chemical and equipment use.
Keeps abreast of advances in the Housekeeping field and works to improve methods and productivity.
Reviews guest comment cards and complaint letters and takes action.
Follows-up and maintains compliance with all Franchise Safety and OSHA programs policies procedures and reports.
Ensures compliance with key control procedures as they relate to the Housekeeping department.
Ensures that any and all storage areas are kept secure at all times.
Maintains first aid kit supplies for use by employees within the Housekeeping department.
Directs and leads the department in the writing of work orders and works closely with the Chief Engineer to ensure the success of the hotels preventative maintenance program.
Ensures all housekeeping and laundry equipment is maintained in working order.
Recommends ideas and follows through with renovating refurbishing and decorating guestrooms.
Enforces standard procedures for the acceptance security and return of guest lost and found items.
Performs housekeeping laundry and/or house person functions whenever necessary.
Completes MOD responsibilities as required.
Communicates regularly with the Director of Rooms as to all housekeeping and/or related activities.
Communicates and ensures follow-through on guest requests and/or complaints.
Completes daily housekeeping paperwork in a timely manner.
Assists the Director of Rooms and other department managers in the solution of guest-related improvements as they pertain to the housekeeping department.
Communicates with the other department heads to provide the necessary information flow for the smooth operation of the hotel.
Communicates the discrepancies in room status and ensures that corrective action is taken.
Complies and reports accurate room status to Front Desk.
Reports immediately any and all unusual activity behavior and appearances to the General Manager. Assists Management with any and all internal investigations.
Assures complete communication within departments for all staff members.
Conducts regular Housekeeping department meetings.
Provides modified work duty for all employees recovering from work related injuries.
Maintains sufficient supplies and materials for department operations while maintaining inventory levels and cost- control.
Orders receives and verifies shipments of supplies and/or any other department items based on quantity and price.
Maintains working relationship with vendors and supplies to ensure effective quality products and service.
Inventories all guestrooms housekeeping closets or other areas including the housekeeping office and laundry room for furniture linens literature accessories supplies and equipment and/or any other items.
Report all accidents and incidents to management immediately.
Responsible for the overall directions coordination and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Each associate will be required to follow the rules as found in the M&R Employee Handbook
Perform other duties as assigned by management of which employee is capable of performing

Where Youve Been:

You have a degree in Hotel Management or a related field and at least 2 years of experience in housekeeping management hotel preferred. Youll have some experience in coaching mentoring and teambuilding. Youre someone with excellent customer service skills problem-solving skills and conflict resolution skills. Most importantly you must be a people-person as youll be interacting with other team members constantly!

When Youre Here:

Be prepared to accommodate varying schedules including nights weekends and holidays. But wait theres a great upside: in exchange for your flexibility we offer excellent pay hotel discounts F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Base salary: $80000 per year.

What Youll Do:Directs institutional housekeeping program to ensure clean orderly and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.RESPONSIBILITIES:Maintains room quality based on hotel and Franchise objectives.Establishes mai...

What Youll Do:

Directs institutional housekeeping program to ensure clean orderly and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.

RESPONSIBILITIES:

Maintains room quality based on hotel and Franchise objectives.
Establishes maintains and trains standards and procedures for cleaning and safe working conditions in the housekeeping department.
Works to ensure high scores for cleanliness and other housekeeping related items on all Franchise inspections.
Develops and maintains a deep cleaning schedule.
Inspects or delegates inspections of all guest rooms cleaned by room attendants.
Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained.
Ensures final inspection of all housekeeping-related work.
Initiates new procedures to increases efficiency of labor and safe chemical and equipment use.
Keeps abreast of advances in the Housekeeping field and works to improve methods and productivity.
Reviews guest comment cards and complaint letters and takes action.
Follows-up and maintains compliance with all Franchise Safety and OSHA programs policies procedures and reports.
Ensures compliance with key control procedures as they relate to the Housekeeping department.
Ensures that any and all storage areas are kept secure at all times.
Maintains first aid kit supplies for use by employees within the Housekeeping department.
Directs and leads the department in the writing of work orders and works closely with the Chief Engineer to ensure the success of the hotels preventative maintenance program.
Ensures all housekeeping and laundry equipment is maintained in working order.
Recommends ideas and follows through with renovating refurbishing and decorating guestrooms.
Enforces standard procedures for the acceptance security and return of guest lost and found items.
Performs housekeeping laundry and/or house person functions whenever necessary.
Completes MOD responsibilities as required.
Communicates regularly with the Director of Rooms as to all housekeeping and/or related activities.
Communicates and ensures follow-through on guest requests and/or complaints.
Completes daily housekeeping paperwork in a timely manner.
Assists the Director of Rooms and other department managers in the solution of guest-related improvements as they pertain to the housekeeping department.
Communicates with the other department heads to provide the necessary information flow for the smooth operation of the hotel.
Communicates the discrepancies in room status and ensures that corrective action is taken.
Complies and reports accurate room status to Front Desk.
Reports immediately any and all unusual activity behavior and appearances to the General Manager. Assists Management with any and all internal investigations.
Assures complete communication within departments for all staff members.
Conducts regular Housekeeping department meetings.
Provides modified work duty for all employees recovering from work related injuries.
Maintains sufficient supplies and materials for department operations while maintaining inventory levels and cost- control.
Orders receives and verifies shipments of supplies and/or any other department items based on quantity and price.
Maintains working relationship with vendors and supplies to ensure effective quality products and service.
Inventories all guestrooms housekeeping closets or other areas including the housekeeping office and laundry room for furniture linens literature accessories supplies and equipment and/or any other items.
Report all accidents and incidents to management immediately.
Responsible for the overall directions coordination and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Each associate will be required to follow the rules as found in the M&R Employee Handbook
Perform other duties as assigned by management of which employee is capable of performing