Sr. Manager, Executive Communications & Events

Were looking for a dynamic highly organized Sr. Manager Executive Communications & Events to support ServiceNows Global President of Customer Operations. This is a high-impact high-visibility role blends strategic communications thought leadership and event management ensuring the President is fully supported and maximized across every channel and stage.

Youll shape the Presidents external voice manage thought leadership opportunities and lead the orchestration of strategic events. Working across Sales Marketing and Communications youll create moments that inspire connect and deliver measurable business impact.

Key Responsibilities:

Thought Leadership & Communications

• Drive thought leadership opportunities including speaking engagements customer roundtables and industry events to amplify the Presidents presence.
• Draft and refine executive-level messaging presentations and narratives that articulate ServiceNows strategic priorities.
• Measure impact using data and feedback to continuously refine strategy and outcomes.

Strategic Event Planning & Execution

• Support planning and execution for major industry forums strategic client engagements and internal moments such as Sales Kickoff.
• Partner cross-functionally with Sales Marketing and Communications to ensure aligned messaging and maximum impact.
• Manage logistics agendas and executive schedules to deliver seamless high-impact events.

Cross-Functional Collaboration & Stakeholder Engagement

• Serve as the connective tissue between Executive Strategy Marketing Sales and Communications teams aligning priorities and orchestrating moments that matter.
• Build strong relationships with senior stakeholders and ensure the President is fully prepared with a clear resonant point of view for every audience.

Qualifications :

• Experience in leveraging AI to enhance work processes decision-making or problem-solving including using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 12 overall years of exp with 7 years of experience in executive communications strategic initiatives or event management ideally in global enterprise environments.
• Exceptional writer and storyteller with experience crafting executive-level content.
• Strong project manager with excellent attention to detail and the ability to juggle multiple priorities under tight timelines.
• Executive presence and comfort working directly with senior leaders on high-visibility programs.
• Proactive solutions-oriented and calm under pressure in fast-moving environments.
• Strong communicator with the ability to influence cross-functional teams and drive alignment.
• Willingness to travel (domestic and international) and work a flexible schedule to support global events

For positions in this location we offer a base pay of $162600 - $284600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time