Customer Support Specialist
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Job Location:
Monthly Salary:
Posted on:
25-09-2025
Vacancies:
1 Vacancy
Job Summary
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Local Division Controller ELSE ChinaIn this role you will be responsible for order handling supporting service business in achieving OR/Rev/AR/OBL target and ensuring we are in compliance with ABB related policy and O2C process. Moreover support projects management and coordinate internally and externally during the contract execution process.
This role is contributing to the EL Service in China. Main stakeholders are Sales team customers PM and other operational team.
You will be mainly accountable for:
- Customer master datas checking application and maintenance
- Order SAP booking in accordance with group and company policy; Payment Tracking including advance payment and progress payment before delivery;Bank bond application
- Customer order delivery arrangement; Sales revenue recognition and customer invoice issuing; Contract file management
- Internal control for O2C process optimize the commercial related process
- Always look at opportunities to improve current process for both effectiveness and simplify remove the barriers to execution
- Work in strong sense of responsibility and good work attitude.
- Be good competence on handling job under pressure.
- Strong cross function coordination skills good teamwork spirit problem-solving skill.
- Good communication skill.
- Bachelor degree or above major in Finance Law International trade Economic related.
- A good understanding of Contract Law / Terms and Conditions
- Be fluent in both written and spoken English
- Good at Microsoft Software: Excel Power Point etc..
More about us
ABBs Service Division partners with our customers to improve the availability reliability predictability and sustainability of electrical products and installations. The Divisions extensive service portfolio offers product care modernization and advisory services to improve performance extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible extracting the maximum value from them and then recovering and regenerating products and materials at the end of their useful life.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Alabbar Enterprises, a Dubai based entity, is the Parent Company for a variety of Retail, F&B and Ecommerce Franchise operations across the Middle East and Asia. Alabbar Enterprises is committed to bringing unique and selective lifestyle experiences and service excellence to our c ... View more
