Branch Manager Aftermarket Mining & Construction Parts & Spares - Middelburg
Role Purpose: The Branch Manager will be responsible for overseeing the efficient operation of a regional depot supplying aftermarket mining and construction equipment parts and spares. This role acts as the on-the-ground representative of Head Office ensuring operational excellence customer satisfaction and strict compliance with company policies while driving depot growth and profitability.
Minimum requirements:
- Diploma/Degree in Supply Chain Logistics Business or related field (preferred).
- 5 years experience in depot/warehouse management preferably in the mining construction or industrial parts sector.
- Solid understanding of aftermarket parts distribution inventory management and logistics.
- Strong computer literacy (ERP systems MS Office).
- Valid drivers licence.
Key Responsibilities:
Depot Operations & Inventory:
- Manage daily depot operations including receiving storage dispatch and stock control.
- Maintain optimal stock levels based on head office forecasts and regional demand.
- Ensure all goods are handled stored and dispatched in line with quality and safety standards.
- Conduct regular stock counts and reconcile variances with Head Office.
Customer Service & Sales Support:
- Act as the primary local contact for customers in the region.
- Provide technical support and guidance on aftermarket parts and spares.
- Co-ordinate with Head Office sales team to fulfill orders and resolve customer issues.
- Foster strong customer relationships to encourage repeat business and market growth.
Administration & Reporting:
- Submit weekly and monthly reports to Head Office covering stock sales expenses and performance KPIs.
- Ensure all depot transactions (invoices purchase orders delivery notes) are processed accurately and on time.
- Adhere to all company financial controls credit management policies and compliance procedures.
Logistics & Supply Chain:
- Co-ordinate incoming deliveries from suppliers or Head Office distribution centres.
- Manage outbound dispatches to customers with an emphasis on accuracy and timeliness.
- Liaise with transport providers to ensure cost-efficient and reliable logistics solutions.
People & Compliance:
- Supervise depot staff (if applicable) including drivers warehouse clerks and support staff.
- Enforce health safety and environmental compliance in line with company and industry standards.
- Train and develop team members to ensure service and operational standards are met.
Key Performance Indicators (KPIs)
- Stock accuracy and availability On-time error-free customer order fulfilment.
- Depot profitability and cost management.
- Compliance with head office policies and reporting deadlines.
- Customer satisfaction and repeat business in the region.
Competencies & Attributes:
- Strong leadership and decision-making ability.
- Customer-centric with excellent communication and relationship-building skills.
- Highly organized detail-oriented and results-driven.
- Ability to work independently while maintaining close alignment with Head Office.
- High integrity and accountability.
Salary offer: Negotiable dependant on skills/experience
Required Experience:
Manager
Branch Manager Aftermarket Mining & Construction Parts & Spares - MiddelburgRole Purpose: The Branch Manager will be responsible for overseeing the efficient operation of a regional depot supplying aftermarket mining and construction equipment parts and spares. This role acts as the on-the-ground r...
Branch Manager Aftermarket Mining & Construction Parts & Spares - Middelburg
Role Purpose: The Branch Manager will be responsible for overseeing the efficient operation of a regional depot supplying aftermarket mining and construction equipment parts and spares. This role acts as the on-the-ground representative of Head Office ensuring operational excellence customer satisfaction and strict compliance with company policies while driving depot growth and profitability.
Minimum requirements:
- Diploma/Degree in Supply Chain Logistics Business or related field (preferred).
- 5 years experience in depot/warehouse management preferably in the mining construction or industrial parts sector.
- Solid understanding of aftermarket parts distribution inventory management and logistics.
- Strong computer literacy (ERP systems MS Office).
- Valid drivers licence.
Key Responsibilities:
Depot Operations & Inventory:
- Manage daily depot operations including receiving storage dispatch and stock control.
- Maintain optimal stock levels based on head office forecasts and regional demand.
- Ensure all goods are handled stored and dispatched in line with quality and safety standards.
- Conduct regular stock counts and reconcile variances with Head Office.
Customer Service & Sales Support:
- Act as the primary local contact for customers in the region.
- Provide technical support and guidance on aftermarket parts and spares.
- Co-ordinate with Head Office sales team to fulfill orders and resolve customer issues.
- Foster strong customer relationships to encourage repeat business and market growth.
Administration & Reporting:
- Submit weekly and monthly reports to Head Office covering stock sales expenses and performance KPIs.
- Ensure all depot transactions (invoices purchase orders delivery notes) are processed accurately and on time.
- Adhere to all company financial controls credit management policies and compliance procedures.
Logistics & Supply Chain:
- Co-ordinate incoming deliveries from suppliers or Head Office distribution centres.
- Manage outbound dispatches to customers with an emphasis on accuracy and timeliness.
- Liaise with transport providers to ensure cost-efficient and reliable logistics solutions.
People & Compliance:
- Supervise depot staff (if applicable) including drivers warehouse clerks and support staff.
- Enforce health safety and environmental compliance in line with company and industry standards.
- Train and develop team members to ensure service and operational standards are met.
Key Performance Indicators (KPIs)
- Stock accuracy and availability On-time error-free customer order fulfilment.
- Depot profitability and cost management.
- Compliance with head office policies and reporting deadlines.
- Customer satisfaction and repeat business in the region.
Competencies & Attributes:
- Strong leadership and decision-making ability.
- Customer-centric with excellent communication and relationship-building skills.
- Highly organized detail-oriented and results-driven.
- Ability to work independently while maintaining close alignment with Head Office.
- High integrity and accountability.
Salary offer: Negotiable dependant on skills/experience
Required Experience:
Manager
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