QNPS Analyst
QNPS Analyst
Posted on :
25-09-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities
Qualifications
Job Responsibilities:
- Deliver NPS / IVVF Binning for assigned Vehicle Lines and ensure high level of accuracy.
- Prepare Data Analysis Reports Binning reports & management review materials for biweekly reviews meetings.
- Organize and conduct biweekly review meetings with respective functional leads.
- Gather feedback from stakeholders to refine binning processes and opportunity for improvement.
- Ensure the accuracy of all analytical outputs and reports.
- Stay updated with the latest analytical tools techniques and industry best practices.
- Identify and evaluate opportunities for process improvements and automation within the NPS analysis framework.
- Support cross functional efforts to ensure project success and alignment with organizational goals.
- Follow quality control measures and take corrective actions.
- Deliver Operational efficiency actions.
Responsibilities
Deliverables
- A well-organized database or spreadsheet containing categorized verbatim from NPS and IVVF surveys.
- Deliver Verbatim binning monthly target requirements
- Support NPS binning precision model and deliver key projects.
- Minutes of the meetings capturing key discussion points decisions made and action items including responsibilities and deadlines.
- Written proposals for projects aimed at improving process efficiency including objectives scope and expected outcomes.
Qualifications
Candidate Specification
Education Qualification :Graduate in Engineering / Diploma in Automobile
Number of Years of Experience : 0-4 Years
Professional Exposure : PreferredKnowledge in Automobile Manufacturing Process Features Functionality & basic knowledge in Quality tools & Problem Solving Methods.
Skill & Knowledge requirement:
- Proficient in MS Office Software PowerPoint Word Excel Outlook.
- Demonstrate understanding of Ford Quality Metrics NPS Warranty J.D. Power etc.
- Added advantage of knowing any of following applications and Technology like
- Alteryx GCP Qlik sense Advanced Excel (Incl. VBA)
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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