Grade V Team Leader Scheduled Care(Confined to the Day Ward) (09.042(2025))

Tallaght - Ireland

Monthly Salary: € 51718 - 61866

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Title:Grade V Team Leader Scheduled Care(Confined to the Day Ward)
Reference No: 09.042(2025)
Department / Directorate: Day Ward COO Directorate
Reports to: Scheduled Care Manager or Deputy

Tallaght University Hospital (TUH) is a model 4 voluntary academic teaching hospital partnered with Trinity College and situated in south west Dublin. With a staff of over 4000 people from 63 different countries it provides both acute and tertiary care to an increasing population of circa 800000 people and is a provider of local regional and national specialties. It is also a National Urology Centre the second largest provider of dialysis services in the country Pelvic and Acetabulum National Centre and a designated Trauma Unit.

The Hospital is part of the newly established HSE Dublin & Midlands Region which serves a populationof over 1.2 million across seven counties and operates under the governance of an independent Board of Directors who give their time on a voluntary basis. TUH is also supported by the Adelaide Health Foundation the Meath Foundation and Tallaght University Hospital Foundation.

TUH recognises the role it plays in our community both as an employer and provider of healthcare and is committed to building a sustainable future for our region both now and into the future with a focus on patient outcomes.

The Hospital is ambitious recognising that healthcare delivery is undergoing seismic change and will be different now and into the future largely due to digital and technological advances along with research continuing to discover and test new treatment options. TUH wants to be a leader in determining that future. It is aHospital without Wallsalways looking to optimise care both within and beyond in line with the Sláintecare vision of providing the right care in the right place at the right time whilst empowering our patients and staff.

TUH Vision and Values
The vision of the Hospital is People Caring for People to Live Better Lives through excellent health outcomes supported by evidenced based practice positive patient and staff experience in an empowering and caring environment. A culture of innovation and quality improvement in everything we do.

Our TUH CARE values for patients their families our community and staff are:

Collaborate together and with our academic and care partners
Achieve our goals positive outcomes and wellbeing
Respect for patients each other and our environment
Equity for patients and staff

At TUH we view our staff as our most valuable asset and every member of the Team is valued equally. We recognise that a skilled satisfied and motivated workforce is a prerequisite to high quality care.

purpose of the role:
The Scheduled Care Grade V will be responsible for the management of the Scheduling/ Clerical Teams ensuring the smooth running of the administrative duties of the team and to delegate and assign work as appropriate. The Team Leader will report to the Administration Manager for the directorate and will deputise for them where required.

overview of role:
Key Duties and Responsibilities

Implement the Hospital inpatient policies and procedures in relation to waiting lists including chronological scheduling waiting list validation and adherence to escalation policy and IDPP waiting list management protocol
Initiate waiting list record for day case patients and maintain all relevant waiting lists
Issue dates for day case surgery with agreement of all relevant teams
Complete validation process as required
Manage the Administration staff assigned to the team and delegate duties as appropriate
Demonstrate the ability to maintain and develop working relationships within the department as Team Leader/First line Manager
Demonstrate problem solving decision making planning and organization skills
Demonstrate an ability to prioritize work while responding with flexibility to rapidly changing priorities
Demonstrable capacity for responsibility and initiative
Have the ability to work unsupervised and to use initiative when necessary to deal with conflicting priorities calmly and effectively
Have proven skills in dealing in a professional and courteous manner with patients in a personal capacity and by telephone including dealing with complaints
Disseminate relevant information to staff and the multidisciplinary team and provide opportunity for feedback from all members of the team in relation to the service
Ensure all interaction with patients and patient records are carried out in a strictly confidential manner
Organize and/or attend meetings working groups committees as required relevant to the department
Actively promote continuing education amongst the team
Facilitate and record participation in mandatory training
Use the Core System to record and monitor staff absence/leave/time keeping ensuring the service is covered during times of leave and staff absence
Access the appropriate training for Administration staff ensuring familiarity with and adherence to the required quality standards and attention to detail of the processes specific to the department
Participate in probation and staff performance review systems as per hospital policy
Carry out any other duties which may be assigned from time to time

Qualifications & Experience required
Must have:

Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher ordinary applied or vocational programmes) or equivalent

Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher i.e. Fetac Level 5

Have satisfactory relevant experience which encompasses demonstrable equivalent skills

and

3 years relevant administration experience
Suitable supervisory experience
Practical experience of use of computer packages to include Microsoft Office i.e. Word Excel Outlook PowerPoint and other related packages
Fluent command and understanding of the English language to include spoken and written word

Desirable:

2 years experience of the waiting list management function in an acute hospital setting to include extensive experience of scheduling and validation
Have relevant experience in the preparation and running of a clinic/ admission and discharge of patients
3rd level qualification equivalent to Fetac level 6

Reward & Recognition

Remuneration is in accordance with the Department of Health Consolidated Salary Scales grade code 0566 effective 1st AugustLSI
The appointment is whole time Specified Purpose and pensionable. A panel may be formed from which temporary posts may be filled.

The annual leave entitlement is 29 working days per year. The leave year runs from 1st April to the 31st of March each year.

Normal working hours are 35 worked over 5 days. Your contracted hours of work are liable to change to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.

Application process
Applications can be submitted on-line at by completing the application form and attaching your CV. Candidates should be aware that when applying for a post through the On-Line Application System (Candidate Manager) they will receive an automated replying acknowledging receipt of their application. Should you for any reason not receive this automated acknowledgement you should notify the Human Resources Department before the closing date otherwise your application will not be considered.
All candidates should note that in order to maintain a timely process the closing date and time for receipt of applications will be strictly adhered to.

Informal Enquiries to:SarahJane Nixon Telephone or email Sarah Jane Nixon
OR
Natalie Barry Telephone 01-414 2805or email
Closing Date: Before close of business on: 7th October 2025

TUH Core Competencies:

Core Area	Competency	Level
Managing the service	Quality & Safety of Service	3
Managing the service	Delivery of Results	2
Managing Change	Problem Solving & Decision Making	3
Managing Change	Communications & Influencing	2
Managing Yourself	Team player	3
Managing Yourself	Planning and Organising	2
Managing People	People Management	3
Managing People	Leadership	2

Please go to for details of the core competencies

Job Title:Grade V Team Leader Scheduled Care(Confined to the Day Ward)Reference No: 09.042(2025)Department / Directorate: Day Ward COO DirectorateReports to: Scheduled Care Manager or DeputyTallaght University Hospital (TUH) is a model 4 voluntary academic teaching hospital partnered with Trinity C...

Collaborate together and with our academic and care partners
Achieve our goals positive outcomes and wellbeing
Respect for patients each other and our environment
Equity for patients and staff

Implement the Hospital inpatient policies and procedures in relation to waiting lists including chronological scheduling waiting list validation and adherence to escalation policy and IDPP waiting list management protocol
Initiate waiting list record for day case patients and maintain all relevant waiting lists
Issue dates for day case surgery with agreement of all relevant teams
Complete validation process as required
Manage the Administration staff assigned to the team and delegate duties as appropriate
Demonstrate the ability to maintain and develop working relationships within the department as Team Leader/First line Manager
Demonstrate problem solving decision making planning and organization skills
Demonstrate an ability to prioritize work while responding with flexibility to rapidly changing priorities
Demonstrable capacity for responsibility and initiative
Have the ability to work unsupervised and to use initiative when necessary to deal with conflicting priorities calmly and effectively
Have proven skills in dealing in a professional and courteous manner with patients in a personal capacity and by telephone including dealing with complaints
Disseminate relevant information to staff and the multidisciplinary team and provide opportunity for feedback from all members of the team in relation to the service
Ensure all interaction with patients and patient records are carried out in a strictly confidential manner
Organize and/or attend meetings working groups committees as required relevant to the department
Actively promote continuing education amongst the team
Facilitate and record participation in mandatory training
Use the Core System to record and monitor staff absence/leave/time keeping ensuring the service is covered during times of leave and staff absence
Access the appropriate training for Administration staff ensuring familiarity with and adherence to the required quality standards and attention to detail of the processes specific to the department
Participate in probation and staff performance review systems as per hospital policy
Carry out any other duties which may be assigned from time to time

Qualifications & Experience required
Must have:

Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher ordinary applied or vocational programmes) or equivalent

Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher i.e. Fetac Level 5

Have satisfactory relevant experience which encompasses demonstrable equivalent skills

and

3 years relevant administration experience
Suitable supervisory experience
Practical experience of use of computer packages to include Microsoft Office i.e. Word Excel Outlook PowerPoint and other related packages
Fluent command and understanding of the English language to include spoken and written word

Desirable:

2 years experience of the waiting list management function in an acute hospital setting to include extensive experience of scheduling and validation
Have relevant experience in the preparation and running of a clinic/ admission and discharge of patients
3rd level qualification equivalent to Fetac level 6

Reward & Recognition

Remuneration is in accordance with the Department of Health Consolidated Salary Scales grade code 0566 effective 1st AugustLSI
The appointment is whole time Specified Purpose and pensionable. A panel may be formed from which temporary posts may be filled.

The annual leave entitlement is 29 working days per year. The leave year runs from 1st April to the 31st of March each year.

Normal working hours are 35 worked over 5 days. Your contracted hours of work are liable to change to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.

Core Area	Competency	Level
Managing the service	Quality & Safety of Service	3
Managing the service	Delivery of Results	2
Managing Change	Problem Solving & Decision Making	3
Managing Change	Communications & Influencing	2
Managing Yourself	Team player	3
Managing Yourself	Planning and Organising	2
Managing People	People Management	3
Managing People	Leadership	2