Logistics Associate II
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Responsibilities:
Participates in and supports department projects. Coordinates supports and performs logistics and administrative work to support the department.
The Logistics Coordinator Maintenance ensures a high level of support service reliability and availability to internal departments.
Ensures efficient and effective operations of the section
As member of the Logistics Team your onsite attendance may be required for (but not limited to) trainings meetings daily operational tasks.
Education and Experience
High School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education training and experience that provides the individual with the required knowledge skills and abilities.
Knowledge Skills and Abilities:
- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principals pre-analytical analytic and post-analytic influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data
Additional / Specific Job Responsibilities:
- Reports to Team Lead level or above
- Actively solves problems to ensure timely delivery of both inbound and outbound shipments.
- Facilitates communication with IOR to ensure correct delivery of supply orders to clinical sites.
- Escalates to Project Manager and/or designee when client/IOR is unresponsive and study timelines are impacted.
- Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern.
- Point of contact for clinical sites for issues and questions related to courier operations sample pickups or deliveries of supplies. Actively arranges pickups and looks for contingencies when sites are unable to work with the assigned courier
- Supporting the Associate Logistics CoordinatorsMaintenance with their daily tasks
- Issue Pro-forma invoice for shipments from kit vendors to sites.
- Maintains the Proforma mailbox sending proforma invoices to the IOR for approval making any changes required and release to kit vendor for shipment.
- Maintains courier contact sheets and starter packs for couriers.
- Point of contact for issues and questions related to proforma invoices for supply orders Starter Packs and Courier Contact Sheets.
- Assist with training on Proforma invoices mailbox management and interactions with IOR.
- Assist with training on Starter Packs and Courier Contact Sheets
- Responsible for daily interaction with clients/IOR to ensure correct delivery of supply orders to clinical sites.
- Coordinate the review and action required on custom reports
- Supports in the investigation and resolution of Quality Events
Required Experience:
IC
Key Skills
- Shipping & Receiving
- Inventory Control
- Data Entry
- AS400
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Warehouse Experience
- Office Experience
- Dispatching
- Microsoft Excel
- Logistics
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
