Administrative Coordinator 2-EC

At Louisianas Child Care Assistance Program our mission is To support all families in accessing high quality child care. The Child Care Assistance Program (CCAP) provides financial assistance to low-income families while they are working or attending school.

Were looking for an Administrative Coordinator 2 to serve as the first point of contact at the agency to assist our Louisiana families to apply for Child Care Assistance in our new Customer Portal FamilyCentral.

Candidates with the following experience are encouraged to apply:

Knowledge of the Child Care Assistance Program (CCAP) CAFE CAPS Microsoft Word Outlook and/or Excel are preferred but not required.

AN IDEAL CANDIDATE SHOULD POSSES THE FOLLOWING COMPETENCIES:

• Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
• Managing Resources:The ability to ensure resources such as time money and people are utilized appropriately to result in maximum business value.
• Using Data:The ability to use relevant and valid data to inform are commendation for action.
• Adapting to Change:The ability to adjust plans expectations and behaviors in response to change.
• Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
• Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
• Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules and all applicable federal and state laws.
• Learning Actively:The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
• Managing Systems:The ability to predict and manage the effects of actions on interrelated or interacting components of a team department or organization.
• Managing Time:The ability to control your time to increase effectiveness efficiency or productivity.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

• Accurately entering applicant information into a database or case management system. This includes managing both digital and physical files ensuring all documents are organized and easily accessible.
• Handling a large volume of communication including phone calls and emails from applicants about the status of applications
• Application Review: review each application and all supporting documents (like pay stubs school schedules and tax returns) to ensure they are complete. If something is missing youll need to notify the applicant.
• Ensuring the authenticity and accuracy of all provided documents.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Louisiana Department of Education Human Resources

PO Box 94064

Baton Rouge LA 70804