Consultant conversion Director Cybersecurity Ops III Job Level Director

Technology is the key differentiator that ensures that we manage our global businesses and serve clients on a market-leading platform that is resilient safe efficient smart fast and flexible. Technology redefines how we do business in global complex and dynamic financial markets. We have a large number of award winning technology platforms that help to propel our Firms businesses to be the top in the market. We have built strong technical-functional teams which partner with our offices globally taking global ownership of systems and products. We have a vibrant and diverse mix of technologists working on different technologies and functional domains. There is a large focus on innovation inclusion giving back to the community and sharing knowledge.

The Network Security Department implements the security strategy required to build secure infrastructure enabling rapid introduction and adoption of both new product capabilities and integrated security solutions. The global Firewall and Network Access Control (FNAC) Fleet is the team within Network Security Department that keeps the Morgan Stanley Security Infrastructure functioning without interruption and responds to requests and outages. On a 24x7 basis it is responsible for client requests security incident notifications event management and day-to-day operations and monitoring of the Morgan Stanley Global Security Infrastructure.

This role is to serve as individual contributor and subject matter expert within the global NAC Squad under the FNAC Fleet / Network Security Department. The chief purpose of this role is to serve as subject matter expert for the NAC Squads products including NAC and IoT Discovery solutions. This includes operational and engineering support for the products the NAC Squad supports. This role also requires secondary/tertiary coverage in other network security products such as network-based firewalls.

The position is fast-paced dynamic and challenging where a varied combination of technical skills and soft skills allows for the development of a well-rounded professional with multiple career path opportunities. This position is to be part of a global team (chiefly based in New York Montreal Glasgow Hong Kong and India) reporting to a global Network Security lead in North America.

Job Responsibilities
- Subject matter expert for NAC and IoT Discovery solutions as part of a individual contributor in the global NAC Squad.
- Operational support of NAC and IoT Discovery solutions including change management incident management and problem management.
- Engineering support for new projects and deployments related to NAC and IoT Discovery solutions including network designs hardware procurement lab testing and software certifications/upgrades.
- Communicate and coordinate support of all assets under the NAC Squad with external vendors and internal technology focused teams including senior management.
- Advanced troubleshooting of network security issues while closely collaborating with technology peers internally and externally (e.g. vendors) for diagnosis and resolution.
- Implement and maintain monitoring of products and services to ensure a healthy and resilient infrastructure including custom-built home-grown tools/scripts.
- Ensure compliance with all Firm policies and procedures related to the deployment of network security infrastructure.
- Potential for off-hour coverage (nights and/or weekends) via remote computing and/or mobile phone as part of the FNAC Fleet on-call rotation.
- Creation and supplementation of operational runbooks.
- Assist in knowledge transfer by training both local and global teammates (via in-person and/or video recordings). Technical skills
- Knowledge and experience with common network security solutions (e.g. Network Access Control (NAC) IoT Discovery network-based firewalls Network Security Orchestration tools Virtual Private Networks (VPNs) Network Address Translation (NAT) etc.).
- Experience with syslog / traffic log analysis for troubleshooting and network optimization purposes (e.g. via Splunk).
- Familiarity with scripting in any of the popular languages or tools (e.g. shell scripts Python Ansible Github Data pipeline integration with third party vendor APIs).
- Knowledge of packet filtering and stateful packet inspection.
- Knowledge of networking fundamentals (e.g. routing switching VLANs etc.).

Soft skills
- Experience in Agile organizations (squads Agile roles Jira sprints/kanban).
- Ability to foster an environment of inclusion collaboration and productivity in a team environment.
- Active interest in Cyber Security and general knowledge of Information Security.
- Excellent written and oral communication skills; fluent English is required.
- Strong interpersonal and communication skills; capable of writing documentation making presentations to internal audience and interacting positively with management colleagues and customers.
- Independent problem-solving highly motivated and self-directing.
- Comfortable working in an engineering and support team with potential for heavy end-user interaction.
- Ability to handle constantly changing flow of traffic; remain productive during slow times be able to multitask effectively during busy times; exercise patience and professionalism during stressful situations.

Desired Skills
Having skills and experience in the areas below is a major plus and will help the candidate integrate with the team and environment:
- Experience with any of the following Network Access Control platforms: Cisco ISE Forescout etc.
- Experience with any of the following IoT Discovery solutions: Armis Cisco Forescout
- Experience with any of the following firewall platforms: Fortinet Palo Alto Juniper etc.
- Expertise with networking and routing protocols (e.g. static routing BGP etc.).
- Strong understanding of networking fundamentals (e.g. OSI model TCP Stack network design).
- Experience with host security (e.g. iptables host-based firewalls).

Ten years of network security administration experience is required; preferably in the Financial Services sector. Associates Degree in Computer Science or IT equivalent to the job description is required. The Firm requires employees to work in office at least 3 days a week; long-term work from home is not an option.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.