GM&E Sales Manager
GM&E Sales Manager
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Job Description
We are looking for an experienced and service-oriented GM&E Sales Manager to join our commercial team at Hampton by Hilton Venice Isola Nuova hotel. This role is pivotal in planning and executing successful group stays meetings and events while driving revenue and ensuring exceptional guest satisfaction throughout the entire event journey.
Key responsibilities:
Plan and coordinate groups meetings and events in line with brand and service standards
Manage room allotments for internal and contracted events ensuring optimal occupancy and revenue
Demonstrate thorough knowledge of hotel facilities products and services to support client needs and promote upselling
Support the Commercial Leader in identifying opportunities to increase hotel revenue including upselling and cross-selling
Adhere to hotel policies and procedures particularly regarding timely collection of event information deposits billing and contracts
Conduct site inspections pre-conference meetings and post-event feedback sessions with clients ensuring a smooth customer journey from planning to departure
Assist in data collection analysis and reporting related to events sales performance and forecasts
Collaborate with the sales team to develop and implement effective sales strategies and promotional campaigns
Actively participate in commercial activities such as client call days sales blitzes and marketing campaigns to generate new leads and strengthen existing relationships
Requirements:
Commitment to delivering an outstanding level of customer serviceeven under time pressure
A positive solution-focused attitude with a healthy balance between commercial targets and client satisfaction
Confidence in handling negotiations and managing complex conversations with professionalism
Strong time management organizational and communication skills
Minimum of 2 years experience in Groups Meetings & Events preferably within the hotel or hospitality sector
Working knowledge of and hotel PMS (Hilton OnQ Opera or similar) is highly advantageous
Fluency in Italian and English; additional languages are a plus
We offer:
Competitive salary and benefits package.
Opportunities for professional growth and career advancement within a leading hotel brand.
A supportive and collaborative work environment that values innovation and teamwork.
Comprehensive training and development programs.
A chance to make a significant impact in a brand-new hotel setting.
Private health insurance or its alternatives after the probation period.
Discounted rates for accommodation and F&B in international branded hotels.
We look forward to receiving your application!
The personal data provided will be processed solely for the purpose of personnel selection in compliance with EU Regulation 2016/679 (GDPR).
The search is open to all candidates pursuant to Legislative Decree 198/2006 and subsequent amendments and additions. This announcement is in line with our policy of equal opportunities and inclusion.
Employment Type
Full Time
