A job that matters: your tasks
- Create process and execute customer orders for products projects and maintenance/repair services for a designated dormakaba country/region
- Process purchase orders according to department procedures
- Generate and issue invoices to customers in a timely manner ensuring accuracy and compliance with company policies
- Ensure accurate and timely entry of data into systems maintaining data integrity and confidentiality
- Communicate with customers to confirm order details address inquiries and provide updates on order status
- Assist in preparing reports and maintaining records and templates related to order management and invoicing activities
- Liaise with Local Sales teams Supply Chain Procurement Finance and Technicians to gather necessary information and ensure seamless order processing and invoicing
An experience that matters: your skills
Language Skills:
- Fluent English (C1) in both written and spoken communication
- Fluent in any European language (C1) in both written and spoken communication
Experience & Skills:
- Previous experience in a similar role within a sales and service back-office environment
- Experience in processing and executing customer orders and generating and issuing invoices to customers
- Business Administration Supply Chain Finance Sales or a related field is preferred
- High level of accuracy and attention to detail in processing orders and generating invoices
- Good verbal and written communication skills for effective interaction with customers sales teams and other stakeholders
- Proficiency in using ERP and CRM systems as well as Microsoft Office Suite (Excel Word PowerPoint).
- Organized high level of accuracy and detail oriented
A workplace that matters: our offering
- Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
- Attractive remuneration package
- Opportunity for flexibility with a hybrid working model
- Home office allowance
- 25 days paid annual leave
- Additional health insurance
- Employee Assistance Program (Mental Health Legal & Financial Counselling
- 200 BGN Food vouchers
- Public transportation card
- Optional parking space
- Multisport card
- Language training opportunity
- Employee referral program
- Brand new modern office premises in a class A Business building
- Fresh fruits in the office
- Training and mentorship programs
- Access to over 15000 LinkedIn Learning courses to assist in your development
Required Experience:
Unclear Seniority