Welfare Benefits Adviser
Welfare Benefits Adviser
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Job Description
Lambeth Agency Workers- Click here to apply
Welfare Benefit Adviser REF: 2438
Hybrid Working -working in office for a minimum of 2 days per week
SO2: 41580 pa rising in annual increments to 42861 pa inc LW.
12 Month Secondment Opportunity/ Fixed Term Contract and Full Time
About Us:
It is an exciting time to join Lambeth Council we have bold ambitions for the future of Lambeths communities and residents through ourLambeth 2030 Plan Our Future Our Lambeth. To deliver on these ambitions we have embarked our transformational One Lambeth Programme ensuring we are connected by purpose in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;Equity Ambition Kindness and Accountability. For more information please have a look at our dedicatedOne Lambeth Values and Behaviours page.
About the Borough:
Located in the heart of South London Lambeth Borough is a vibrant community of over 317600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North we are proud to be the 9th largest borough in London. Our diversity is our strength with more than 130 languages spoken making Lambeth the home of the Windrush generation Londons largest LGBTQ community and a thriving Portuguese-speaking community.
With exceptional schools lush green spaces including Brockwell Park cultural gems like the Black Cultural Archives and world-renowned institutions such as St Thomass Hospital Lambeth offers an enriching and dynamic environment.
About the Role:
Were looking for someone who is motivated dynamic enthusiastic and innovative to join our well-established Welfare Rights Team Every Pound Counts@ providing benefit advice to ill and disabled vulnerable adults who are unable to access benefits services in the community.
As part of a busy team of benefit advisers you will be responsible for providing benefit checks and helping people with all stages of the benefit process.
The role requires expertise in benefits coupled with an empathetic and patient approach as many of our people have serious health issues and often need to be visited in their own home. This is a core element of our service. The role involves a lot of partnership working as most people are referred to our service by statutory services.
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
All About You
You will need an up-to-date extensive knowledge of welfare rights benefits rules changes and legislation. You will need an understanding of physical and mental health issues and how this impact on someones life and on their ability to claim and retain their welfare benefits. You will be passionate about providing good quality advice. You should also be able to work under your own initiative to manage a complex and diverse workload and work collaboratively.
You will also need to show evidence of the following:
- Recent direct experience in giving detailed benefits advice and undertaking benefit checks including a detailed knowledge of means and non means tested benefits disability benefits with extensive knowledge of Universal Credit
- Excellent communication skills
- Experience of working to deadlines providing high quality written submissions for reviews
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
We especially encourage applications from people from the Black Asian and Multiethnic communities and while the role is open to all applicants Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.
For detailed qualifications and requirements please review the job description and person specification in hyperlink below:
Job Description and Person Specification
Contact Information:
For an informal discussion about the role please contact 0
Recruitment Timelines:
Advert close date: 11:59pm on Sunday 12 October 2025
Interviews: Week Commencing 20 October 2025
Benefits:
We believe in rewarding our staff. When you join us youll gain access to a range of benefits including:
- Participation in our 5 Staff Networks: Black Asian and Multi-Ethnic LGBTQ Disability Young Professionals and Womens.
- Generous annual leave entitlement starting from 27 days increasing to up to 35 days depending on length of service.
- Membership in the Local Government Pension Scheme.
- Hybrid Working.
- Employee Assistance Programme.
- Occupational Sick Pay based on length of service.
- Discounts at local restaurants.
- Discount at our Active Lambeth Gyms.
- Learning and Development opportunities including Apprenticeships.
- Cycle to Work Scheme.
- Secure Bike Storage facilities at our Town Hall and Civic Centre.
- Trade Union Membership.
How to Apply:
If youre interest in this opportunity click on the apply button and complete an online application.
In your supporting statement please clearly demonstrate how you meet the shortlist criteria marked with an A at shortlist stage. We operate an anonymised application process so be sure to remove personal details when uploading your CV and personal statement.
At Lambeth we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion a Living Wage Employer and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations please clickhere.
We actively support applications from Lambeth Care Leavers
Required Experience:
Unclear Seniority
Employment Type
Full-Time
