Practice Manager 2 Defiance Clinic Physicians
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Job Location:
Defiance, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
23-09-2025
Vacancies:
1 Vacancy
Job Summary
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days/Afternoons (United States of America)Defiance OH
Reports to: Regional Practice Administrator/Director
# of Direct Reports: 10
Primary Function/General Purpose of Position
The Practice Manager II anticipates plans organizes and directs the operations of one or more physician practices which includes but is not limited to supporting 6 or more providers and managing a minimum of 10 employee FTEs to ensure the highest quality care and services are provided to patients. The Practice Manager II is also responsible for achieving the annual operational and financial goals of the addition this position has oversight of the practice lead and employees to ensure efficient operations and workflows for patients providers and employees through the application of standardized processes and best practices.
Essential Job Functions
- Serves as a role model to set the standards of behavior professionalism and outstanding customer services in all relationships with internal and external customers.
- Manage day-to-day operations of the practice including staff and provider schedules performance management and ensure timely communication with team members.
- Facilitates troubleshooting and follow up to ensure effective provider staff customer and peer relationships.
- Adheres to the established controls of quality compliance and risk standards for the day-to-day operations of the physician practice(s). This includes management of supply chain activities including the ordering of supplies and maintaining inventory while adhering to departmental budgets as well as processing all invoices and bills for the office.
- Functions as a key liaison for all new provider integration activities for the practice(s). Assists in the transition process for onboarding new physicians and APCPs.
- Manages all revenue cycle processes including but not limited to registration workflows work queues copays daily cash drawer bank deposits and coding compliance etc.
- Reviews applicable practice data and identifies variances. Analyze financial and billing reports to assist with decision-making and reporting. Participates in planning and budgeting preparation and analysis.
- Meets with Practice Administrator and medical group/market leadership as appropriate to review trends and develop/adjust strategic priorities.
- Coordinates support functions to ensure compliance with Joint Commission where applicable and other required regulatory agencies.
- Handles personnel functions in collaboration with HR as appropriate which includes check ins evaluations etc.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
BLS Basic Life Support American Heart Association (Preferred required if performing clinical functions within 90 days of hire).
Education
High school diploma (required)
Bachelors degree (preferred)
Work Experience
4 years of recent experience in healthcare (required)
2 years of supervisory experience (required)
Skills
Hard/Tech/Clinical Skills:
Understands the business of health care
Soft/Interpersonal Skills:
Proactively manages relationships and expectations of the people we serve
Fosters an environment of innovative thinking and seeks supports and implements others ideas
Embraces change and communicates the benefits of it to others
Consistently delivers on critical goals and achieves success on priority outcomes and measures
Provides candid and constructive feedback to improve performance
Mercy Health is an equal opportunity employer.
What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Clinic Admin - DefianceIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
