Youth & Family Support Coordinator

Hours: Full-time (40 hours/week)

Term: 2 years with chance for renewal
Compensation: $47000 -$57000 benefits & a halal RRSP option); depending on experience

Start Date: Oct 6 2025

Location: Edmonton (in-person) at IslamicFamily and KULAN (shared role)

Reporting to: Youth Wellness Manager IslamicFamily

Application Deadline: September 25 2025

Position Summary

The Youth & Family Support Coordinator plays a vital role in supporting the growth and well-being of youth (aged 16-24) who may face barriers such as poverty family instability limited access to education involvement in the justice system or challenges related to mental health and substance use. Rooted in culturally sensitive trauma-informed and strengths-based practices the Coordinator provides direct counselling family support and youth programming that nurture resilience belonging and healthy development. Working with both The Green Room and KULAN the Coordinator helps create welcoming environments and workshop opportunities where young immigrant newcomer and BIPOC youth can explore their strengths build meaningful connections and grow into confident leaders who contribute to a more compassionate and just society. How Youll Benefit

• Build deep trusting relationships with youth and families experiencing the fulfillment of walking alongside people during pivotal moments in their lives.
• Gain extensive experience in youth work family support conflict mediation and community engagement developing a versatile skill set valuable across social work counselling education and nonprofit leadership.
• Strengthen facilitation skills by designing and leading workshops support groups and mentorship programs.
• Grow personally through ongoing practice of patience empathy and cultural humility while engaging in restorative and trauma-informed approaches.
• Develop expertise in culturally responsive and trauma-informed care skills that are in high demand in both public and nonprofit sectors.
• Build a strong professional network with schools community organizations city services and grassroots initiatives.
• Gain valuable experience with program evaluation tools (like Transform) to measure and demonstrate impact.
• Find daily inspiration from the resilience creativity and leadership of young people and families.

Your Impact

• Create welcoming culturally safe environments where youth and families can heal from trauma strengthen relationships and build resilience.
• Support young people facing systemic barrierspoverty racism family instability justice involvement or mental health challengesby helping them find belonging opportunity and confidence.
• Strengthen families through facilitated dialogue and conflict mediation building healthier relationships and long-term stability.
• Prevent harmful pathways (e.g. gang involvement cycles of violence) by offering positive alternatives such as mentorship father-son programs and skill-building opportunities.
• Amplify immigrant newcomer and BIPOC youth voices helping them grow as leaders who contribute to a more compassionate and just society.
• Contribute to systemic change by supporting outreach advocacy and partnerships that make schools mosques and community organizations more inclusive and responsive.

Key Responsibilities

• Facilitate supportive conversations conflict mediation and dialogues between youth family members and institutions to address trauma conflict and isolation.
• Support clients with personal goal setting advocacy and navigation of schools workplaces and public systems.
• Facilitate father-son programs to promote healthy masculinity and prevent gang involvement.
• Manage referrals maintain records and monitor risks to ensure long-term stability.

• Design and deliver workshops (or coordinate external facilitators) on mental health financial literacy career readiness and healthy relationships.
• Lead support groups mentorship and recreational activities that foster belonging and resilience.
• Incorporate restorative justice principles in program design and facilitation.
• Assess community needs expand programming and recommend improvements based on outcomes.

• Contribute to community events campaigns and awareness initiatives in partnership with other staff and organizations
• Build and maintain partnerships with schools city services law enforcement and local organizations.
• Support culturally relevant outreach strategies and multilingual resources for schools mosques and hubs.

• Track client progress outreach outcomes and program impact using Transform.
• Gather and integrate feedback to refine services and strategies.
• Contribute to reports media and storytelling that highlight program successes and community impact.

About IslamicFamily

IslamicFamily is a social change organization that for more than 30 years has worked to disrupt systemic inequity reflect a rich tradition with beauty and serve with excellence. Rooted on Treaty 6 we provide holistic caresupporting families in crisis survivors of violence newcomers building new lives the incarcerated seeking a fresh start and youth looking for a platform to grow. We are driven by equity compassion and innovation creating spaces where people are seen heard and supported without compromising their identity or values. Recognized as an Imagine Canada and Great Place to Work accredited charity IslamicFamily has received awards from the Government of Alberta Canadian Mental Health Association Alberta Professional Planners Institute and others.

About The Green Room

As a youth initiative of IslamicFamily The Green Room provides safe welcoming and culturally and spiritually supportive spaces where young people can explore their strengths build meaningful connections and develop confidence and skills to flourish. Launched initially on an Edmonton public school campus in 2014 The Green Room has expanded to support youth and young adults across the city. Programs are offered at Edmonton public school campuses the University of Alberta and the IslamicFamily Community Hüb with mentorship opportunities for youth interested in community work and civic engagement. Through its activities and initiatives The Green Room is working towards a thriving community where every young person is socially connected psychologically resilient spiritually grounded and actively shaping a more compassionate and just society.

About KULAN

Horn Youth Services Foundation (KULAN) was established to support and empower African-descendant communities in Edmonton Alberta. Since 2017 KULAN has provided culturally sensitive programs and services addressing the unique needs of African-descendant youth and families. Its mission is to foster social and economic opportunities support integration into the broader community and build vibrant healthy communities through strategic partnerships collaborative initiatives and inclusive programming. KULAN also organizes community activities and events that celebrate members experiences and talents while promoting knowledge-sharing and cultural learning.

Qualifications

• Degree or diploma in Social Work Psychology Counseling or a related field (or equivalent combination of education and experience).
• 2 years of experience in counseling youth work family support or community engagement.
• Ability to speak in Somali and Arabic would be an asset.
• Knowledge of trauma-informed culturally responsive and restorative justice practices.
• Strong facilitation skills for workshops groups and community events.
• Experience with case management referrals and partnership development.
• Lived experience and/or strong understanding of Muslim immigrant and refugee communities is a significant asset.
• Ability to work evenings and weekends as required for community programs.

Core Competencies

• Empathy cultural humility and a strengths-based approach.
• Excellent communication facilitation and conflict resolution skills.
• Ability to work independently and collaboratively across teams and partner sites.
• Strong organizational and reporting skills including use of digital case management tools.

How to apply

Please submit your resume along with a cover letter or a 5m video answering the following questions:

1. How have your professional and life experiences shaped the way you support youth Are there particular values or theories that guide your approach
2. What type of service program or event would you create to connect with and support youth who are facing challenges at school within their families or in the criminal justice system
3. What is one quality you hope young people recognize in you as you work with them

Confidence (or the lack thereof) can sometimes hold us back from applying for a job. Well let you in on a secret there is no such thing as a perfect candidate. Islamic Family is open for innovation. As long as you are continuing to push your growth and development then consider applying even if you dont check all the boxes on our posting. Questions & engagement are encouraged.

FAQ

Q: Do I need to live in Edmonton

A: Yes this role is fully in-person. Why wouldnt you want to be in Edmonton

Q: Do I need to be Muslim to work with IslamicFamily

A: No we welcome all applicants!