Senior Partner Development Centre Specialist

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps Flexera provides award-winning data-oriented SaaS solutions for technology value optimization (TVO) enabling IT finance procurement and cloud teams to gain deep insights into cost optimization compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer supplier and industry data powered by our Technology Intelligence Platform that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environmentsfrom on-premises to SaaS to containers to cloud.

Were transforming the software industry. Were Flexera. Withmore than 50000 customersacross the world were achievingthat goal.Butwe knowwe cant do any of that without our team.Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans Come and see whywere consistently recognized by Gartner Forrester and IDCas a category leader in the marketplace.Learn more at

Role Overview

The Partner Desk Administrator plays a critical role in enabling the success of field Partner Managers by providing high-quality administrative operational and coordination support. This role ensures smooth execution of partner programs reporting communications and enablement activities across the partner lifecycle. The ideal candidate is detail-oriented highly organized and thrives in a fast-paced matrixed environment.

Key Responsibilities

Administrative & Operational Support

Manage partner records contracts and onboarding documentation in CRM and partner portals

Coordinate scheduling for partner meetings QBRs enablement sessions and internal alignment calls

Track and follow up on action items from partner engagements and internal reviews

Support MDF request processing tracking and reconciliation

Maintain up-to-date partner contact lists org charts and account assignments

Reporting & Data Management

Prepare weekly/monthly dashboards on partner pipeline performance and engagement metrics

Monitor partner program compliance and escalate gaps to field managers

Support partner segmentation and tiering analysis

Communication & Enablement

Coordinate distribution of newsletters program updates and campaign materials to partners

Assist in organizing partner webinars training sessions and virtual events

Support partner feedback collection and survey administration

Cross-Functional Collaboration

Act as a point of contact for partner inquiries and route them to appropriate stakeholders

Help drive consistency in partner experience across geographies and segments

Qualifications

2 years of experience in sales operations partner support or administrative coordination

Strong proficiency in Microsoft Office Suite CRM systems (e.g. Salesforce) and collaboration tools

Excellent organizational skills and attention to detail

Strong written and verbal communication skills in English

Ability to manage multiple priorities and meet deadlines

Preferred Attributes

Experience in a SaaS or channel-driven organization

Familiarity with partner programs MDF processes and enablement workflows

Proactive mindset with a bias for action and continuous improvement

Comfortable working across time zones and cultures