Customer Service Representative

Kennesaw, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our expanding organization is looking for motivated Customer Service Representatives to strengthen our Kennesaw team. Were dedicated to providing superior service that drives client Summary: Join our Kennesaw GA location as a Customer Service Representative where youll be instrumental in delivering excellent customer support. This position offers valuable career advancement in a collaborative fast-paced Duties:* Handle incoming customer communications via telephone and email channels* Manage service requests while ensuring data accuracy* Recognize and route urgent matters appropriately* Partner with colleagues to enhance the customer journey* Conduct follow-up communications for quality assurance* Record all customer touchpoints and profile modificationsMinimum Requirements:* High school completion or GED equivalent* Competent with standard office software* Excellent verbal and written communication abilitiesPreferred Experience:* Background in customer-facing roles* Knowledge of customer management software platformsTraining and hours* Career advancement and training programs* Standard weekday business hoursBecome part of a company that prioritizes employee development and success. We embrace workplace diversity and encourage applications from all Employment Opportunity: We maintain a discrimination-free workplace and provide equal opportunities to all candidates and team members.