Change Manager

Trigent Software Private Limited

Job Location:

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Description

Ensure each and every Change is recorded and approved before implementation.
Ensure Change are categorized and are approved as per the defined
Process based on the Change category Standard Normal ExpeditedEmergency
Convene and chair CAB meetings circulate the MOM of the CABs
Ensure no Unauthorized change is implemented which may potentially impact the Production
Ensure Periodical audits in place as per and Customer process and the close the Audit-gaps in the agreed timelines.
Report the Management on the agreed Change KPIs and ensure effective change communication in place
Ensure Change implementation done as per the Implementation Plan withno manual errors through setting up 4-eye review for each of the Changes
Ensures each of the Change is assigned with the Risk involved andensure and Customer Processes are followed in case of High-risk /
High-impact Changes
Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion
Bring in Service improvements to improve the overall Process maturity

KEY SKILLS AND COMPETENCIES
8-10 years of ITSM experience in Change and other processes
ITIL V3 / 2011 Foundation or Intermediate certification
Capable to collaborate with Multiple Technical towers face the Customer coordinate with the Vendors
Effective Communication skills

Job Description Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard Normal ExpeditedEmergency Convene and chair CAB meetings circulate the MOM of the CABs ...