Partner Account Manager, Cisco

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at

Ingram Micro has earned Great PlacetoWork Certification for 2025-2026 in Canada! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!

This position is a hybrid role based in our Mississauga office with the opportunity to work 2 days remotely per week.

Role Overview: The Partner Account Manager (PAM) is responsible for developing managing and growing relationships with Cisco reseller partners across Canada. This role focuses on driving Cisco product software and services adoption while enabling partners to maximize profitability and customer success. The PAM will act as the primary business interface between Cisco Ingram Micro and assigned partners aligning joint business plans to achieve revenue and growth objectives.

Responsibilities

• Serve as the main point of contact for assigned Cisco partners building strong trust-based relationships.
• Develop and execute joint business plans to accelerate Cisco sales growth.
• Drive Cisco product software and recurring revenue adoption across assigned partners.
• Meet or exceed sales quotas and market share targets in collaboration with Cisco.
• Educate partners on Ciscos portfolio promotions and partner programs (including Lifecycle Advantage and Partner Incentives).
• Support partners in building Cisco practice capabilities in security collaboration networking and cloud.
• Forecast sales accurately and manage pipeline through CRM tools.
• Collaborate with Cisco channel managers and Ingram Micro teams (technical marketing operations) to ensure seamless partner experience.
• Drive adoption of Customer Lifecycle Management (CLM) practices to help partners deliver value to end customers.

Qualifications

• Bachelors degree in business IT or related field (or equivalent experience).
• 5 years of channel sales distribution or vendor account management experience
• Proven track record in achieving and exceeding sales targets.
• Strong understanding of Ciscos go-to-market strategy portfolio and partner programs is an asset.
• Excellent communication negotiation and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Brings a hunter mentality while maintaining strong attention to detail.
• Proficiency in Microsoft Office and CRM systems (MS Dynamics experience a plus).
• *This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all of these duties.

At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonuses or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare Dental Vision well-being benefits and perks critical illness disability coverage mental health support paid time off RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race color religion gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class. Accommodations for job applicants are available on request please contact us by sending an email to . This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries such as following up on an application will not receive a your email please provide contact details and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micros Commitment to ESG (Environment Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program we establish policies programs and practices to achieve continuous improvement on the Environmental Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here Ingram Micro ESG.