Software Engineer (L3)

Who we are

At Twilio were shaping the future of communications all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location youre part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts were acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilios next Software Engineer (L3)

About the job

This position is needed to help Twilio develop and deliver new capabilities in the Twilio Console platform. You will be a member of a SCRUM team which designs implements owns and operates the Twilio Console Runtime which powers the Twilio Console Web application. Additionally you will have the opportunity to influence roadmap priorities propose innovative solutions that will enable Twilio to achieve its goal of being the worlds most trusted customer engagement platform.

Responsibilities

In this role youll:

• Design develop test and deploy new features using technologies such as GraphQL NodeJS React Typescript Playwright ViTest and Buildkite.
• Own your code respond to incidents and participate in on-call rotation and participate in RCAs for incidents.
• Meet Definition of Done for the software you build.
• Refactor and reduce technical debt.
• Write automated unit and integration tests in a continuous integration and delivery environment.
• Manage your work through the use of Github Jira and Twilios build/deploy systems.
• Collaborate with other team members including Product leadership influence own and work to improve the platform.
• Actively participate in design and code review backlog refinements and other agile ceremonies and work with team members to meet teams sprint commitments.
• Work independently or with your team to troubleshoot/determine resolution for issues in your teams domain.
• Be responsible for documentation of projects you work on.
• Rapidly acquire new technical skills and knowledge in a fast-paced highly disruptive industry environment.

Qualifications

Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Bachelors degree in Computer Science or related industry experience.
• 4 years of hands-on development experience developing and operating Web applications using modern JavaScript technologies preferably React TypeScript and Node.
• 4 years of hands-on experience with Java-based backend development including scalable and high-performing backend systems or Backend-For-Frontends.
• Strong experience building and troubleshooting Java applications using frameworks like Spring or Spring Boot.
• Experience with REST APIs and GraphQL.
• Familiarity with version control systems such as Git.
• Knowledge of modern automated testing and CI/CD pipelines using Buildkite or Jenkins.
• Champion of good engineering habits: development and test techniques security automation.
• Experience in triaging and solving production issues.
• Positive attitude and aptitude to learn and execute quickly as part of a SCRUM team.
• Iterative development and deployment Scrum and Agile methodologies.
• Communicate clearly and concisely orally and in writing.
• Good team player and ability to communicate well in a remote work environment.

Desired:

• Experience with AWS or other public cloud infrastructure platforms.
• Experience using Docker containers in production environments with Kubernetes
• Hands-on experience of developing and implementing testing strategies using robust automated testing frameworks such as Playwright and Cypress.
• Ability to build effective working relationships with all levels of the organization across different locations and time zones.

Location

This role will be remote and based in Ontario BC or Alberta Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• Based in British Columbia. : $129800 - $162300

The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location.

Twilio thinks big. Do you

We like to solve problems take initiative pitch in when needed and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic. Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now! If this role isnt what youre looking for please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally Twilio participates in the E-Verify program in certain locations as required by law.