Experienced Bdc Manager
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Job Location:
Bossier, LA - USA
Monthly Salary:
USD 1 - 3
Posted on:
21-09-2025
Vacancies:
1 Vacancy
Job Summary
RESPONSIBILITIES:
* Managing leads appointments and CRM data integrity
* Supervising and training BDC staff to meet performance goals
* Ensuring prompt professional customer communication (phone email chat text)
* Coordinating with sales and service teams to maximize opportunities
* Developing follow-up processes and campaigns to drive engagement
* Tracking KPIs generating reports and optimizing lead conversion
EXPERIENCE:
* 13 years of experience in customer service automotive or internet sales preferred
* High school diploma or equivalent
* Some college or a degree in business marketing or a related field preferred
* Strong computer proficiency (CRM systems Excel Outlook etc.)
* Familiarity with automotive CRM platforms (e.g. VinSolutions DealerSocket Elead Reynolds and Reynolds)
* Excellent written and verbal communication skills
* Highly organized with attention to detail
* Ability to multitask and prioritize in a fast-paced environment
BENEFITS:
* Competitive pay *Excellent benefits Medical/Dental/401k *Paid Vacation & More
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Service TechnicianLexus of Shreveport has had the privilege of serving the Bossier community since 1994. As a family owned and operated business, earning the tr...
