Client Relationship Representative
Client Relationship Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a Client Relationship Representative to join our dynamic team in Madison WI. This position is central to our customer success strategy and is ideal for someone who excels in communication problem-solving and relationship management. You will serve as the primary liaison between the client and our internal teams ensuring exceptional service and long-term satisfaction.
Responsibilities
Act as the main point of contact for assigned clients
Build and maintain strong long-lasting customer relationships
Understand client needs and objectives and work with internal teams to deliver effective solutions
Coordinate meetings presentations and regular follow-ups with clients
Resolve client issues efficiently and ensure client satisfaction
Track client interactions and prepare detailed reports for management
Collaborate with cross-functional departments to ensure seamless service delivery
Qualifications :
Qualifications
Bachelors degree in Business Communications Marketing or related field
13 years of experience in client service account management or a similar role
Excellent verbal and written communication skills
Strong organizational and time management abilities
Proactive approach to solving problems and handling client requests
Professional demeanor and customer-first mindset
Familiarity with CRM tools and Microsoft Office Suite
Additional Information :
Benefits
Competitive salary: $55000 $60000 per year
Growth opportunities within a rapidly expanding company
Ongoing skills development and professional training
Collaborative and supportive work environment
Health dental and vision insurance options
Paid time off and company holidays
Monday to Friday schedule (8-hour shifts)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
